Maria Yap

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Adobe

<h2>Challenge</h2>Adobe is a well-known and influential software company offering a wide range of digital tools and services, alongside groundbreaking innovations, to empower everyone, everywhere to imagine, create, and bring any digital experience to life. Ask any creative professional what tools they use, and an Adobe product is almost certainly in their digital “toolbox.”The Digital Imaging (DI) organization, a part of Adobe’s Creative Cloud Product (CPG) organization, which is responsible for some of Adobe’s most iconic products like Photoshop and Lightroom, began using <a href="https://quantive.com/resources/articles/okr-meaning" target="_blank" rel="noopener noreferrer">objectives and key results (OKRs)</a> in 2020 through collaborative tools and spreadsheets, and other manual methods. They could see the <a href="https://quantive.com/resources/articles/okrs-in-business" target="_blank" rel="noopener noreferrer">value of OKRs</a>, however, managing them with their existing methods was difficult and resulted in a lack of standardization and consistency across the organization when it came to communicating strategy.&nbsp;For Adobe to be successful with OKRs, the leaders knew it was critical to leverage a reliable, single “source of truth” for the organization. They started the search to find a solution that would give them a visual representation of the interconnected outcomes across Adobe and a holistic view of the organization’s performance.<h2>Solution</h2>In late 2021, Quantive Results was approved as Adobe’s enterprise OKR solution. Leaders from Creative Cloud Product and Digital Imaging joined other OKR endorsers within Adobe to participate in an Early Adopter program using Quantive Results as the centralizing platform for strategy management.The Early Adopter program was designed to validate how Quantive Results can help organizations standardize a system of record around <a href="https://quantive.com/resources/articles/business-strategy" target="_blank" rel="noopener noreferrer">strategy</a> and outcomes, integrate planning efforts, and help teams align investments with strategic <a href="https://quantive.com/resources/articles/mission-vs-vision" target="_blank" rel="noopener noreferrer">vision</a>. By unlocking data-driven decision-making for leaders at all levels of the organization leaders can engage and empower the workforce with confidence, ultimately energizing an outcome-oriented organization.&nbsp;As part of its evolving OKR adoption strategy, CPG and Digital Imaging continued to onboard more teams, and it quickly became necessary to think about scaling their OKR framework. Many CPG OKRs involve product data that helps the teams understand their customers, which led to challenges as more teams across the organization started using Quantive Results.<blockquote>“As we embarked on this journey of OKR adoption within Digital Imaging, we soon realized the complexities when dealing with product-based metrics and key results.”,&nbsp;Jack Sisson, Sr. Director of Engineering for Photoshop and OKRs at Adobe Super Champion, explained. “Working with the Data Science team, we initiated a research project to understand how we can efficiently deliver hundreds of these metrics in a repeatable way, to make sure we have the latest values readily available for making quick product decisions.”</blockquote>The Data Science team identified specific challenges related to the number of OKRs, data and analytics inconsistencies, and the different frequencies of metric updates. It became critical to address these obstacles and build a metric reporting strategy to support the growing OKR framework. In keeping with Adobe’s innovation-focused culture, the Data Science team tackled this challenge head-on. Kunal Khadilkar, Data Scientist at Adobe, was at the forefront of this “OKR Automation framework” initiative.As a new joiner to Adobe’s Digital Imaging organization, Kunal was getting his first introduction to the world of OKRs, <a href="https://quantive.com/resources/articles/what-are-kpis" target="_blank" rel="noopener noreferrer">KPIs</a>, and understanding how a product organization like DI manages its broad portfolio of products. Kunal’s main <a href="https://quantive.com/resources/articles/goal-setting" target="_blank" rel="noopener noreferrer">goal</a> was to understand what needed to be measured and determine how to measure it. His new employee journey led him first through the on-demand OKR training developed internally and available through Adobe Learning Manager. Equipped with OKR training, Kunal then got started in Quantive Results where he could see a hierarchical view of how each product team contributes to higher-level leadership OKRs. This <a href="https://quantive.com/resources/articles/okrs-for-business-alignment" target="_blank" rel="noopener noreferrer">OKR alignment</a> view furthered his understanding of the critical data points and guided him in knowing how they could build a data science framework with OKRs in Quantive Results.<blockquote>“In order to reduce confusion about the numbers and enable the scale at which we operate across different products while reducing the friction of human intervention, it made sense for us to explore an automated way in which key result updates are published. Doing so enables product leaders on-demand access to information so they don’t need to come back to the data science team for the latest numbers.”, Kunal expounded.</blockquote>Scalable, adaptable, and fully automated: Kunal had his marching orders. In the end, Kunal and the data scientist team were able to build a state-of-the-art and scalable OKR Automation framework that brought full transparency to stakeholders with root cause insights on any gaps in data, building trust across DI in the data being shown.<h2>Outcomes</h2>Through the use of Quantive Results, the Digital Imaging organization saw a lot of positive changes, including overall consistency in the OKR framework, OKR reporting, strategy communication, and the rigorous establishment of standards for team performance. These benefits increased exponentially after Kunal and the Data Science team launched their automation solution, developed in collaboration with Quantive.Maria Yap, Vice President of Digital Imaging at Adobe, expounded on their evolution of OKRs and the immense value added for their customers and <a href="https://quantive.com/resources/articles/digital-transformation" target="_blank" rel="noopener noreferrer">product innovation</a> once a single source of truth was established:<blockquote>“The Digital Imaging (DI) organization, which is responsible for some of Adobe’s most iconic products like Photoshop and Lightroom, has evolved over the last few years when it comes to adopting OKRs as part of our overall strategy. Many of our OKRs, defined by various teams within the organization, involve product data that helps us better understand our customers. The Automated OKR Reporting framework that our data science team created helps DI OKR owners easily track their team’s progress towards their goals. With a single source of truth, and an enterprise-level view available in Quantive, DI product leaders are empowered to make quick decisions backed by data science. The adoption of OKRs and the automated framework across the organization has helped us meet the needs of our customers and increase the pace of our product innovation.”, Maria shared.</blockquote>Across DI, they now have accurate data-based <a href="https://quantive.com/resources/articles/okr-tracking" target="_blank" rel="noopener noreferrer">OKR tracking</a>, including fully automated Key Results and Insightboards with no human intervention required. Ultimately, this means DI has a consistent place to view all OKRs instead of having to ask Product Managers or Data Analysts for progress. Achieving this across eight different products and services is no small accomplishment. Since 2022, DI has over 60 OKRs completely automated in Quantive Results and over 1,000 KRs updates sent to date.The value of Quantive Results and automation is touching all points of Digital Imaging since its successful integration two years ago. At an individual level, employees are guided in learning OKRs, free from the burden of manual updates.&nbsp;Teams have a full line of sight to goals and are clear on expectations, resulting in <a href="https://quantive.com/resources/articles/strategy-execution" target="_blank" rel="noopener noreferrer">faster execution</a> and delivery. Executives have instant access to the latest data and metrics on Monday morning, unlocking the ability for senior leaders to better prepare for executive reviews, quarterly summaries, and OKR reviews without depending on the data science teams.Renae Fisher, Senior Manager, OKRs at Adobe Practice Lead, has spearheaded ‘OKRs at Adobe’ and championed a project to build an enterprise solution patterned off the DI automation. This body of work has sparked rich conversations about <a href="https://quantive.com/resources/articles/cross-functional-collaboration" target="_blank" rel="noopener noreferrer">communication</a> of strategy, rigor around measurement, and embedding an outcome mindset within Adobe.<blockquote>“Through this process of creating and refining insight delivery to leaders, we're fostering critical conversations about establishing consistent best practices for business performance and strategy execution reporting at scale.”,&nbsp;Renae shared.</blockquote>This goes beyond Digital Imaging, as Renae believes Adobe is laying the foundation for strategy execution excellence through an OKR framework.With the power of automation and Quantive Results on their side, the Digital Imaging organization and Adobe can focus more on changing the world through digital experiences.<hr>Quantive is your bridge between strategy and execution. Founded on the objectives and key results (OKR) methodology, <a href="https://quantive.com/products" target="_blank" rel="noopener noreferrer">our Strategy Execution Platform</a> is where businesses plan successful strategy, focus and align teams to it, and stay on the leading edge of progress.As your company looks to achieve the best possible results, you need a modern approach to <a href="https://quantive.com/products/results" target="_blank" rel="noopener noreferrer">run your business</a> and change your business. <a href="https://quantive.com/resources/articles/what-is-the-modern-operating-model" target="_blank" rel="noopener noreferrer">The Modern Operating Model</a> brings strategy, teams, and data together to help make decisions faster, optimize operations, and drive better business outcomes.Whether you’re a large enterprise facing competitive disruption or a small business leading the innovative charge, Quantive helps get you where you want to go.Ready to achieve the best possible? Start using <a href="https://quantive.com/products/results/pricing" target="_blank" rel="noopener noreferrer">Quantive for free.</a>

Automating Success: How Adobe is revolutionizing Strategy Execution with OKRs and Quantive Results

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Lutz Jansen

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Deutsche Telekom 

<h2>Challenge</h2>When the Covid-19 pandemic hit, Deutsche Telekom Services Europe (DTSE), the European shared service provider for Deutsche Telekom Group, realized they had to find new ways of working with remote teams and <a href="https://quantive.com/resources/articles/align-hybrid-workforce" target="_blank" rel="noopener noreferrer">remote collaboration</a> to adapt to the <a href="https://quantive.com/resources/articles/business-challenges" target="_blank" rel="noopener noreferrer">changing work environment</a>. As the company <a href="https://quantive.com/resources/articles/future-of-work" target="_blank" rel="noopener noreferrer">planned for the future</a>, they wanted to establish a common mindset to unite their efforts across departments. While DTSE &nbsp;teams were successful at collaborating on a project level, there was still room for improvement in fostering greater <a href="https://quantive.com/resources/articles/cross-functional-collaboration" target="_blank" rel="noopener noreferrer">interdepartmental cooperation</a> and ensuring transparency of company priorities. The realization was that they needed a better way to connect the everyday work being done to their strategic goals as a company, providing transparency from top to bottom and bottom up.Thus launched the new way of working initiative. DTSE identified three main outcomes they wanted to achieve before identifying the right solution. First, solve the <a href="https://quantive.com/resources/articles/strategy-execution" target="_blank" rel="noopener noreferrer">strategy execution</a> disconnect they needed a better way to breakdown their strategic goals and <a href="https://quantive.com/resources/articles/mission-vs-vision" target="_blank" rel="noopener noreferrer">mission</a> into tangible results that their individual employees can act on. Second, change their mindset: they needed to go beyond only top-down goals and unleash the power of teams and employees to <a href="https://quantive.com/resources/articles/goal-setting" target="_blank" rel="noopener noreferrer">set their own goals</a> and decide what’s important to them. And third, make both transparent: managers and employees should understand the impact of their work, fostering more discussions around what’s expected and intensifying collaboration between the silos.<h2>Solution</h2>DTSE decided on using <a href="https://quantive.com/resources/articles/okr-meaning" target="_blank" rel="noopener noreferrer">objectives and key results (OKRs)</a> as the method to achieve their desired outcomes. The priority was to find an <a href="https://quantive.com/resources/articles/okr-software" target="_blank" rel="noopener noreferrer">OKR software</a> that would not constrain them to follow only the platform’s rules but would instead be a vehicle for their OKR methodology. &nbsp;The goal was to first teach the teams the OKR methodology, have them learn how to embed OKRs into their existing ways of working, then be able to provide a configurable tool that could seamlessly support them on their OKR journey.After selecting <a href="https://quantive.com/solutions/results/okr-software" target="_blank" rel="noopener noreferrer">Quantive Results as the right OKR software</a> solution for their requirements, they started an <a href="https://quantive.com/resources/articles/how-to-run-okr-pilot" target="_blank" rel="noopener noreferrer">OKR pilot</a> where volunteers could explore using OKR, offering training, coaching, and access to Quantive Results to begin evaluating tangible successes. The technical implementation of Quantive Results went quite smoothly.&nbsp;<blockquote>“Your support team was extremely supportive, in methodology training and technical questions. Which is something I haven’t seen in other projects.”, Lutz Jansen, the Head of Technology Portfolio and Strategy at DTSE, shared.</blockquote>During the OKR pilot phase, managers and employees alike found the Quantive Results OKR software to be configurable, flexible, and easy to use, with most functionality being only two clicks away. The most benefits for DTSE came from being able to adapt the platform to the unique needs of different teams and not having to force them to only use OKRs one way. They were able to create a baseline of agreed-upon rules, then offer a range of different ways to adapt Quantive Results to each team’s ways of working. Not to mention the power of extensibility and <a href="https://quantive.com/products/results/integrations" target="_blank" rel="noopener noreferrer">integrations</a> like Jira and MS teams, and embedded Platform Intelligence that guides users in creating OKRs, even natively in German.The Insightboards were especially valuable for the managers and team leads to implement OKRs into their day-to-day work. The dashboards provide an easy way to flag goals that require attention at the management level, making it possible to react and interact quickly, encouraging more discussions and greater collaboration across different departments.<h2>Outcomes</h2>The leadership at DTSE learned two key takeaways from their OKR pilot program. To achieve success with OKRs, it was important to have management buy-in and involvement at all levels.&nbsp;<blockquote>“The methodology is quite easy, your tool is super supportive in it, but it's really, something of a mindset shift; it's a journey and everybody has to take part.”, Stefan Rose, Senior Project Manager and project lead on the new ways of working initiative at DTSE, shared.&nbsp;</blockquote>Stefan further emphasized the importance of training and empowering key players to create a lighthouse into their <a href="https://quantive.com/resources/articles/business-strategy" target="_blank" rel="noopener noreferrer">strategy</a>, setting a good example that motivates their teams to start with OKRs.In light of these lessons learned, DTSE has now begun moving beyond their pilot and <a href="https://quantive.com/resources/articles/how-to-implement-okrs" target="_blank" rel="noopener noreferrer">implementing OKRs</a> in more departments. They are expertly navigating their next steps by focusing on building the foundation and key sponsors within their management board first. Utilizing Insightboards, they have drafted a transparent and clear strategic plan that maps their five strategic initiatives to their three supporting targets and further down into quarterly OKRs that are visibility aligned and actionable. With the transparency, knowledge-sharing, and efficiency improvements they have already gained, they are excited to realize even more benefits as additional teams start using Quantive Results.Deutsche Telekom Services Europe’s strategy revolves around digitally transforming its products and processes, forming the core of their approach. In an industry continually experiencing <a href="https://quantive.com/resources/articles/digital-transformation" target="_blank" rel="noopener noreferrer">increased automation</a> and emerging of new competitors, they recognize the need for clever solutions, techniques, and digital technologies.&nbsp;“And OKRs are really one of the leverages to get there, to be ahead of the wave; I am convinced of this.”, Lutz stated, and if you establish successful methods, “then it's about scaling. And finding more cases where you can apply it and be able to scale your internal teams and then acquire new business again.”The efforts of DTSE have been further validated by other Telekom entities looking for OKR solutions, who are reaching out to hear about Quantive Results and learn from their experience with OKRs. As an already established market leader, Deutsche Telekom’s ability to leverage OKRs to stay ahead of the curve will be invaluable for supporting their missions of transforming themselves from their position as Leading European Telco into the Leading Digital Telco.<hr>Quantive is your bridge between strategy and execution. Founded on the objectives and key results (OKR) methodology, <a href="https://quantive.com/products" target="_blank" rel="noopener noreferrer">our Strategy Execution Platform</a> is where businesses plan successful strategy, focus and align teams to it, and stay on the leading edge of progress.As your company looks to achieve the best possible results, you need a modern approach to <a href="https://quantive.com/products/results" target="_blank" rel="noopener noreferrer">run your business</a> and change your business. <a href="https://quantive.com/resources/articles/what-is-the-modern-operating-model" target="_blank" rel="noopener noreferrer">The Modern Operating Model</a> brings strategy, teams, and data together to help make decisions faster, optimize operations, and drive better business outcomes.Whether you’re a large enterprise facing competitive disruption or a small business leading the innovative charge, Quantive helps get you where you want to go.

Driving Digital Transformation: How DTSE Leveraged OKRs for Success

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Richard Lingle

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Workiz

<h2>Challenge</h2>Workiz started looking for an OKR platform in 2018 while facing massive growth with revenue and hiring. According to Richard Lingle, Director of Sales, new hires were confined to a quick onboarding experience so teams could prioritize sales quotas. Naturally the sales pipeline was top priority, yet with the quick startup pace, the company had limited bandwidth for <a href="https://quantive.com/resources/articles/strategic-planning-process" target="_blank" rel="noopener noreferrer">strategic planning</a>.Sales was working as the engine of the business, bringing in revenue while linking the customer and the brand. In large part, the sales team reaching <a href="https://quantive.com/resources/articles/sales-okrs" target="_blank" rel="noopener noreferrer">sales goals</a> creates growth like Workiz experienced — growth unchecked by goal setting was a huge vulnerability.<blockquote>“We were only focusing on the end goal of sales, and never had time to focus on the other KPIs we set for ourselves, such as building training and sales enablement materials,” says Lingle.</blockquote>Lingle realized the Workiz team could achieve greater success in the bigger picture. The Workiz team needed to expand their focus and make time for <a href="https://quantive.com/resources/articles/okrs-vs-kpis" target="_blank" rel="noopener noreferrer">additional goals and KPIs</a> to support their high-level objectives — they turned to OKRs to achieve this vision.&nbsp;<h2>Solution</h2>Adi "Didi" Azaria, Workiz CEO, takes a methodical approach to <a href="https://quantive.com/resources/articles/business-adaptability" target="_blank" rel="noopener noreferrer">facing new challenges</a> by trying new tools and platforms. Azaria found value in the data-focused foundation of Quantive Results, but also appreciated its user-friendly approach to OKRs. &nbsp;Workiz’s sales team was laser-focused on revenue targets and hitting their quotas. Lingle needed a way to maximize the scope of this strategy, improve sales efficiency, and enable each salesperson to achieve maximum ROI. &nbsp;The key to this would be a solution to solve the limited communication and collaboration they experienced across rapidly growing departments. OKRs through Quantive Results solved for these issues through two capabilities — <a href="https://quantive.com/resources/articles/okrs-in-business" target="_blank" rel="noopener noreferrer">transparency and engagement</a>.<h2>Outcomes</h2>By using Quantive Results, Workiz noticed an increase in <a href="https://quantive.com/resources/articles/cross-functional-collaboration" target="_blank" rel="noopener noreferrer">cross-functionality</a>. Teams were building a collaborative mentality that spread across the rest of the company. The sales team was able to maximize goal visibility, increasing accountability and alignment throughout the company. With the transparent interest in collective achievement, Workiz reached further growth.<blockquote>“The collaborative nature of <a href="https://quantive.com/products/results" target="_blank" rel="noopener noreferrer">Quantive Results</a> has enabled sales and operations teams to build a more robust system to train new sales reps. The results speak for themselves — the reps got up-to-speed quickly, started closing sales faster, and doing it more effectively than ever before.”</blockquote>After a year with OKRs, the Workiz team more than doubled in size and every employee was successfully tracking goals. Even during the COVID <a href="https://quantive.com/resources/articles/align-hybrid-workforce" target="_blank" rel="noopener noreferrer">remote work shift</a>, Workiz held strong through OKRs. They kept everyone aligned at a distance with a strong foundation to lean on — each team was using Quantive Results in their daily routine.Quantive Results’ <a href="https://quantive.com/resources/blog/quantive-results-check-ins" target="_blank" rel="noopener noreferrer">Check-ins feature</a> provided transparency on what everyone was working on, helped identify blockers, and addressed problem areas during this time.&nbsp;<blockquote>“The Check-ins feature poses questions in a way that gets even the most cynical sales reps to open up and share their candid thoughts. Check-ins allowed me to address issues as soon as they came up and improved the level of transparency across the team.”</blockquote>With a mission of helping field service businesses — such as locksmiths, carpet cleaners, and appliance repairers — to focus on what matters, Workiz has a partner in Quantive Results. Each department works together to work with purpose and precision.<hr>Quantive is your bridge between strategy and execution. Founded on the objectives and key results (OKR) methodology, <a href="https://quantive.com/products" target="_blank" rel="noopener noreferrer">our Strategy Execution Platform</a> is where businesses plan successful strategy, focus and align teams to it, and stay on the leading edge of progress.As your company looks to achieve the best possible results, you need a modern approach to <a href="https://quantive.com/products/results" target="_blank" rel="noopener noreferrer">run your business</a> and change your business. <a href="https://quantive.com/resources/articles/what-is-the-modern-operating-model" target="_blank" rel="noopener noreferrer">The Modern Operating Model</a> brings strategy, teams, and data together to help make decisions faster, optimize operations, and drive better business outcomes.Whether you’re a large enterprise facing competitive disruption or a small business leading the innovative charge, Quantive helps get you where you want to go.

Workiz Navigates Growth Using OKRs from Quantive Results

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Unbabel

<h2>Challenge</h2>Unbabel used a quarterly OKR planning process prior to Quantive Results, but the team struggled to keep those goals top of mind throughout the quarter. Unbabel needed a way to incorporate strategic priorities into the day-to-day work. &nbsp;Unbabel was <a href="https://quantive.com/resources/articles/okrs-vs-spreadsheets" target="_blank" rel="noopener noreferrer">using spreadsheets to track OKRs</a>, which limited their ability to scale.&nbsp;<blockquote>“We got to a point when a spreadsheet was very far from perfect. We couldn’t continue like that if we wanted to make a real difference." &nbsp;</blockquote>The team found that the biggest challenge of OKR spreadsheets was the lack of structure or routine for updating goals, with key insights getting lost. With only start and end-of-quarter data inputs, Unbabel was missing out on mid-quarter progress updates or being proactive about red flags — having both capabilities would help them not only achieve, but exceed their goals. &nbsp;Unbabel began their hunt for <a href="https://quantive.com/resources/articles/okr-software" target="_blank" rel="noopener noreferrer">the OKR solution best suited</a> to their needs and best positioned to maximize their process. &nbsp;<h2>Solution</h2>Unbabel is as diverse as their solution, with teams distributed worldwide — this is both a strength and challenge, as <a href="https://quantive.com/resources/articles/align-hybrid-workforce" target="_blank" rel="noopener noreferrer">communicating across different time zones</a> can be difficult. Organization-wide alignment was the uncompromisable benefit that made Quantive Results stand out.Quantive Results eliminates communication and alignment barriers — Unbabel found common ground in this mission, as they seek to eliminate linguistic and cultural barriers. This was the start of a new and improved OKR mission for Unbabel.They wanted a <a href="https://quantive.com/resources/articles/okrs-in-business" target="_blank" rel="noopener noreferrer">solution for alignment</a>, real progress tracking, and visibility across the company. It had to be user-friendly, engage every employee, and seamlessly integrate with their process top-to-bottom. Quantive Results checked all the boxes.Unbabel’s teams use <a href="https://quantive.com/products/results" target="_blank" rel="noopener noreferrer">Quantive Results</a> to organize their meeting agendas, track progress, initiate problem-solving discussions, and review cross-functional projects.&nbsp;<blockquote>“Quantive Results has given a boost to our cross-functional projects — teams are more aligned, can clearly see what each one is working on, and how they feel about their progress."</blockquote><h2>Outcomes</h2>Unbabel saw immediate impact on their focus, alignment, and transparency in switching from OKR spreadsheets to OKR software. Leaders at Unbabel noticed incorporating Quantive Results into their day-to-day was a catalyst to spark cultural communication shifts.&nbsp;<blockquote>“Our teams build their weekly activities around key results, and Quantive Results has become a part of their routine.” &nbsp;</blockquote>Check-ins, the process of intentionally setting goals and reflecting on them, fostered this shift. Teams review and discuss weekly progress <a href="https://quantive.com/resources/blog/quantive-results-check-ins" target="_blank" rel="noopener noreferrer">through Check-ins</a>, in a space for honest conversations where everyone’s voices are heard. “We’ve become more mindful of the planning process (through Check-ins) and what works best to achieve our goals.”Quantive Results also provides out-of-the-box reporting, giving Unbabel progress and confidence insights at their fingertips. As an AI powered company, they <a href="https://quantive.com/products/results/assess-and-adapt" target="_blank" rel="noopener noreferrer">leverage data-heavy reports</a> to drill down to the details of any goal if need be. “We can see progress across the company clearly and look at root causes of issues,” leadership at Unbabel shared. &nbsp;Unbabel quotes Quantive Results as a game changer for putting their OKRs front and center.&nbsp;<blockquote>“OKRs have always been very important to us, thanks to Quantive Results, they truly have become a central part of Unbabel and its day-to-day work." &nbsp;</blockquote>Years later, ditching spreadsheets unlocked the true power of OKRs at Unbabel.<hr>Quantive is your bridge between strategy and execution. Founded on the objectives and key results (OKR) methodology, <a href="https://quantive.com/products" target="_blank" rel="noopener noreferrer">our Strategy Execution Platform</a> is where businesses plan successful strategy, focus and align teams to it, and stay on the leading edge of progress.As your company looks to achieve the best possible results, you need a modern approach to <a href="https://quantive.com/products/results" target="_blank" rel="noopener noreferrer">run your business</a> and change your business. <a href="https://quantive.com/resources/articles/what-is-the-modern-operating-model" target="_blank" rel="noopener noreferrer">The Modern Operating Model</a> brings strategy, teams, and data together to help make decisions faster, optimize operations, and drive better business outcomes.Whether you’re a large enterprise facing competitive disruption or a small business leading the innovative charge, Quantive helps get you where you want to go.

Unbabel’s Switch from OKR Spreadsheets to Quantive Results 

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Solly Engelbrecht

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SPAR South Africa

<h2>Challenge</h2>SPAR operates under a “voluntary trading” approach and views its store owners as entrepreneurs. The SPAR Central Office Logistics Team, specifically, provides guidance and support to SPAR’s distribution centers.The problem? They used a paper-based system for goal achievement, which made communicating goals and tracking outcomes nearly impossible across their 2,000+ store footprint. The team needed to improve their workflows while not overcomplicating an already hefty process.After doing research, they discovered <a href="https://quantive.com/resources/articles/okr-meaning" target="_blank" rel="noopener noreferrer">OKR methodology</a> could do just that.&nbsp;<h2>Solution</h2>Solly Engelbrecht, SPAR’s National Logistics Executive, began exploring tools to help with <a href="https://quantive.com/resources/articles/how-to-implement-okrs" target="_blank" rel="noopener noreferrer">OKR implementation</a>. He was looking to save resources with more efficient goal management and reporting, but struggled to find a simple, intuitive solution.<blockquote>“I was looking for a straightforward way of applying OKRs, but most of the tools were either outrageously expensive or incredibly complex,” Engelbrecht explained. “Then I came across <a href="https://quantive.com/products/results" target="_blank" rel="noopener noreferrer">Quantive Results</a>, (which) makes the OKR process simple, straightforward, and elegant.”</blockquote>The SPAR team needed a solution flexible to their unique needs, without limiting them to a specific timeline. They found Quantive Results’ simultaneous planning cycles ability valuable, as they use annual objectives supported by quarterly key results. &nbsp;Quantive Results’ solution held true especially during the COVID. SPAR worked with a rotating group — one at home, one in the workplace social distancing. SPAR’s OKR process remained consistent because of Quantive Result’s <a href="https://quantive.com/resources/articles/align-hybrid-workforce" target="_blank" rel="noopener noreferrer">asynchronous functionality</a>. Goal reviewing and reporting in Quantive Results is designed for efficiency and flexibility, supporting the Central Office Logistics Team’s OKR process regardless of team location.<h2>Outcomes</h2>Quantive Results was a hit because of its ability to prioritize purposeful work. The SPAR team developed a routine through regular key result updates and <a href="https://quantive.com/resources/blog/quantive-results-check-ins" target="_blank" rel="noopener noreferrer">Check-ins feature</a>, enabling them to quickly update, track, and report on progress. &nbsp;The team enjoyed the comprehensive goal overviews and built-in context through Quantive Results’ confidence levels feature. “Confidence ratings give us a concise way to see how we are actually doing,” says Engelbrecht. They sort key results by confidence rating before their meetings, prioritizing goals and setting agendas in seconds.The SPAR team saw significant improvements in goal achievement through team <a href="https://quantive.com/resources/articles/okrs-in-business" target="_blank" rel="noopener noreferrer">alignment and focus</a>. Quantive Results enables teamwide accountability through frequent communication and transparency. “We have all agreed on our objectives, and every person reports and keeps goals front of mind. It is a quick and easy way to keep yourself on track.”Improving workflows within their Central Office Logistics team is a clear extension of SPAR’s mission to ensure a consistent, enjoyable shopping experience. OKRs offer an efficient, seamless goal tracking and reporting framework, so their teams can continue to go the extra mile for their customers.<hr>Quantive is your bridge between strategy and execution. Founded on the objectives and key results (OKR) methodology, <a href="https://quantive.com/products" target="_blank" rel="noopener noreferrer">our Strategy Execution Platform</a> is where businesses plan successful strategy, focus and align teams to it, and stay on the leading edge of progress.As your company looks to achieve the best possible results, you need a modern approach to <a href="https://quantive.com/products/results" target="_blank" rel="noopener noreferrer">run your business</a> and change your business. <a href="https://quantive.com/resources/articles/what-is-the-modern-operating-model" target="_blank" rel="noopener noreferrer">The Modern Operating Model</a> brings strategy, teams, and data together to help make decisions faster, optimize operations, and drive better business outcomes.Whether you’re a large enterprise facing competitive disruption or a small business leading the innovative charge, Quantive helps get you where you want to go.Ready to achieve the best possible? Start using <a href="https://quantive.com/products/results/pricing" target="_blank" rel="noopener noreferrer">Quantive for free.</a>

SPAR Improves Efficiency and Achievement with Quantive Results

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Kim Stegeman

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Rose City Rollers

<h2>Challenge</h2>Like many sports leagues, Rose City Rollers (RCR) was hit hard by COVID. With a footprint reaching from their local community to the international level, RCR is an example of a small organization that makes a big impact.During the pandemic, RCR needed to adapt to accommodate social distancing guidelines, while also supporting their community of skaters. The league had to consider new revenue streams, like outdoor skating events and non-skating events like drive-in movies, to boost income and keep the community engaged. &nbsp;Rapidly shifting their offerings meant <a href="https://quantive.com/resources/articles/business-adaptability" target="_blank" rel="noopener noreferrer">the team needed to adapt</a> and coordinate quickly. New initiatives meant new priorities, and as a result, new demands for a way to manage it all. Team goals needed to be clearly articulated and measured.&nbsp;<h2>Solution</h2>The Rose City Rollers’ <a href="https://quantive.com/resources/articles/goal-setting" target="_blank" rel="noopener noreferrer">goal-setting process</a> consisted of high level, open-ended goals discussed in board meetings, yet they weren’t always measurable or clearly tied to action plans. This made it difficult to pinpoint accountability and measure success. &nbsp;Kim “Rocket Mean” Stegeman, Founder and Executive Director of RCR, knew a strategic shift was needed to encourage <a href="https://quantive.com/resources/articles/okrs-in-business" target="_blank" rel="noopener noreferrer">team-wide transparency and alignment</a>. She found Quantive Results could clarify the unknowns through formal goals structures and measurable outcomes.The habit of OKRs made a measurable impact on RCR immediately:<blockquote>“Simply the act of documenting the goal and giving it a timeline has been tremendously effective — having to negotiate and identify who owns a goal has been illuminating.” &nbsp;</blockquote>Rocket Mean realized that Quantive Results’ helped her team measure both quantitative and qualitative goals through OKRs — the quantitative through typical goals like revenue targets, and the qualitative (that are typically harder to measure) through a tracking method for <a href="https://quantive.com/resources/articles/dei-goals" target="_blank" rel="noopener noreferrer">operational and cultural initiatives</a>. By pushing the team to develop key results to signal objective achievement, qualitative goals became easier to quantify and monitor throughout the quarter.<h2>Outcomes</h2>The Rose City Rollers didn’t just change their approach to strategic goals. They increased team-wide communication, transparency, and prioritization through the Quantive Results’ <a href="https://quantive.com/resources/blog/quantive-results-check-ins" target="_blank" rel="noopener noreferrer">Check-ins process</a>. Clearly measured goals and regular progress check-ins helped RCR’s team build business flexibility and strategic predictive thinking during COVID.&nbsp;Looking at the year in retrospect, Quantive Results helped RCR articulate and measure their goals, communicate, and execute better as a team. Building workflows to create and reflect on OKRs helped RCR take on the unprecedented challenges of COVID.&nbsp;<blockquote>“This process helped us layer smaller achievable goals into creating a larger impact that ultimately led to us financially surviving COVID.”</blockquote>RCR staff members complete their weekly Check-in on Fridays. Every Tuesday, the team reconvenes to review their goals. “While the reflection cycle isn’t a perfect habit yet, we see the value in regular Check-ins and the positive impact it has on our team.”&nbsp;Their <a href="https://quantive.com/resources/articles/okr-cycle" target="_blank" rel="noopener noreferrer">OKR cycle</a> yielded results quickly, giving the RCR team a routine for goal progression. They have an intentional space to proactively identify goal progress, blockers, and how to pivot accordingly. &nbsp;OKR software goes beyond the corporate world the drive impact. Rose City Rollers is another example of how Quantive proudly empowers every organization doing important work. With the right OKR capabilities, organizations can achieve their most ambitious goals and do what they do, better.<hr>Quantive is your bridge between strategy and execution. Founded on the objectives and key results (OKR) methodology, <a href="https://quantive.com/products" target="_blank" rel="noopener noreferrer">our Strategy Execution Platform</a> is where businesses plan successful strategy, focus and align teams to it, and stay on the leading edge of progress.As your company looks to achieve the best possible results, you need a modern approach to <a href="https://quantive.com/products/results" target="_blank" rel="noopener noreferrer">run your business</a> and change your business. <a href="https://quantive.com/resources/articles/what-is-the-modern-operating-model" target="_blank" rel="noopener noreferrer">The Modern Operating Model</a> brings strategy, teams, and data together to help make decisions faster, optimize operations, and drive better business outcomes.Whether you’re a large enterprise facing competitive disruption or a small business leading the innovative charge, Quantive helps get you where you want to go.Ready to achieve the best possible? Start using <a href="https://quantive.com/products/results/pricing" target="_blank" rel="noopener noreferrer">Quantive for free.</a>

Rose City Rollers Shifts Business Strategy with Quantive Results

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Folu Okunade

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Hello Tractor

<h2>Challenge</h2>Hello Tractor, a smart tractor service company, has been referred to as Africa’s “Lyft for the farm” or “Uber of tractors,” reaching more than 500,000 smallholder African farmers. With the mission of fighting poverty and scarcity in Africa’s remote rural communities, <a href="https://quantive.com/resources/articles/okr-meaning" target="_blank" rel="noopener noreferrer">OKRs</a> were a natural fit for the Hello Tractor team.Their teams were using <a href="https://quantive.com/resources/articles/okrs-vs-spreadsheets" target="_blank" rel="noopener noreferrer">OKR spreadsheets</a> to track OKRs. This helped them get OKRs off the ground, but after two progressive OKR cycles, the spreadsheets’ limited capabilities were creating a major collaboration disconnect. &nbsp;“Employees did not know how their objectives fit in with the overall company goals and direction,” says Co-Founder and COO Folu Okunade.&nbsp;<blockquote>“They also felt that it was more of <a href="https://quantive.com/resources/articles/okr-performance-management" target="_blank" rel="noopener noreferrer">a performance stick</a>, rather than a way for everyone to focus on high-priority achievable goals that collectively move the company forward.”&nbsp;</blockquote><h2>Solution</h2>In early 2020, Hello Tractor was preparing to expand their network across Africa and Asia through a massive growth phase. With scaling their OKRs on the horizon, the company turned to <a href="https://quantive.com/resources/articles/okr-software" target="_blank" rel="noopener noreferrer">OKR software</a> to manage their ambitious goal.Folu spent months researching and piloting OKR tools:&nbsp;<blockquote>“I remained hesitant to pull the trigger due to the price tag, as well as the anticipated steep adoption curve for our distributed teams.”&nbsp;</blockquote>Then came <a href="https://quantive.com/products/results" target="_blank" rel="noopener noreferrer">Quantive Results</a>. &nbsp;The Hello Tractor team puts transparency first, giving customers visibility throughout the service delivery process, from start to finish. With this shared <a href="https://quantive.com/resources/articles/okr-meaning#the-benefits-of-okrs" target="_blank" rel="noopener noreferrer">value of transparency</a>, it was clear Quantive Results simple-to-use platform was a natural fit for Hello Tractor, which made OKRs accessible and visible for teams.&nbsp;<h2>Outcomes</h2>Quantive Results was Hello Tractor’s answer to the remote work shift of early 2020. The pandemic hit their operations significantly, so <a href="https://quantive.com/resources/articles/align-hybrid-workforce" target="_blank" rel="noopener noreferrer">Quantive helped their teams shift</a> to short-term, achievable objectives to keep the lights on and priorities straight. &nbsp;Since moving away from spreadsheets and managing OKRs with Quantive’s software, Hello Tractor has achieved their goal of organizational visibility. Jehiel Oliver, Founder &amp; CEO, believes Quantive has helped the company move forward and grow as one. How?OKR alignment — the team leans on the <a href="https://quantive.com/resources/blog/quantive-results-check-ins" target="_blank" rel="noopener noreferrer">Quantive Results Check-ins feature</a> to reflect on their work week-to-week, show what others are doing, and create connections between each other's efforts. Check-ins have also supported the technology team’s sprint retrospectives.Hello Tractor uses <a href="https://quantive.com/products/results/integrations" target="_blank" rel="noopener noreferrer">Quantive Results’ integrations</a>, including Slack and Jira, to create shared collaboration and make tracking progress seamless. “Everyone can see clearly how their objectives align with the core company objectives. Every employee understands the importance of the work they do.”What started as ROI concerns and adoption challenges ended with a solution for driving collaboration, innovation, and engagement.&nbsp;<blockquote>“The strength of our team is its ability to adapt and innovate our business model without ever losing sight of our mission.”</blockquote>OKRs keep their purpose front and center, so the Hello Tractor team can continue making farming accessible for all.&nbsp;<hr>Quantive is your bridge between strategy and execution. Founded on the objectives and key results (OKR) methodology, <a href="https://quantive.com/products" target="_blank" rel="noopener noreferrer">our Strategy Execution Platform</a> is where businesses plan successful strategy, focus and align teams to it, and stay on the leading edge of progress.As your company looks to achieve the best possible results, you need a modern approach to <a href="https://quantive.com/products/results" target="_blank" rel="noopener noreferrer">run your business</a> and change your business. <a href="https://quantive.com/resources/articles/what-is-the-modern-operating-model" target="_blank" rel="noopener noreferrer">The Modern Operating Model</a> brings strategy, teams, and data together to help make decisions faster, optimize operations, and drive better business outcomes.Whether you’re a large enterprise facing competitive disruption or a small business leading the innovative charge, Quantive helps get you where you want to go.Ready to achieve the best possible? Start using <a href="https://quantive.com/products/results/pricing" target="_blank" rel="noopener noreferrer">Quantive for free.</a>

Hello Tractor Fights Poverty and Scarcity in Africa with Quantive Results

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Grant Turtle

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The Stepstone Group

<h2>Challenge</h2>The Stepstone Group, a leading recruitment platform, aimed to disrupt how talent and businesses connect. The product and technology team started <a href="https://quantive.com/resources/articles/okr-meaning" target="_blank" rel="noopener noreferrer">exploring OKRs</a> in early 2020 to stay aligned at the start of COVID. &nbsp;Their goal-setting method, OPKA (opportunities, priorities, and key actions), defines their multi-year, annual, and quarterly goals — they successfully translated OPKA into OKRs tracked across the Product and Tech teams. However, they tracked their <a href="https://quantive.com/resources/articles/okrs-vs-spreadsheets" target="_blank" rel="noopener noreferrer">OKRs in spreadsheets</a>, leading to an output-focused and admin-heavy exercise.The portfolio managers wanted to tell a consistent story across their 85 teams, as well as have transparency on necessary improvements. Stepstone looked for a better solution to make OPKAs and OKRs work together. &nbsp;<h2>Solution</h2>Stepstone implemented Quantive Results to visualize the interconnectedness of work across all teams. The head of product portfolio planning, Grant Turtle, was brought in to head the project. &nbsp;<blockquote>"The actual process of implementing Quantive Results was straightforward, and it took almost no time," Grant noted. &nbsp;</blockquote>Through regular customer success meetings with Quantive, they matched the <a href="https://quantive.com/resources/articles/okr-cycle" target="_blank" rel="noopener noreferrer">OKR planning cycles</a> to the <a href="https://quantive.com/resources/articles/strategy-execution" target="_blank" rel="noopener noreferrer">strategy execution framework</a> the team had already defined. Moving their strategy and goals out of spreadsheets and into a fully transparent system was complete. Next was the next most crucial step: adoption.Stepstone navigated adoption through a <a href="https://quantive.com/resources/articles/how-to-implement-okrs#step-3:-educating-your-team-about-okrs" target="_blank" rel="noopener noreferrer">team of OKR champions</a> — they managed town hall meetings, team training sessions, and the Insightboards and Jira integration. Their goal was to translate the value of OKRs and why Quantive Results wasn’t another admin task — dedicated software gave them visibility into strategy and goals, the ease of updating OKRs, and reduced presentation decks. &nbsp;Stepstone continued the momentum by <a href="https://quantive.com/products/results/integrations" target="_blank" rel="noopener noreferrer">linking Quantive Results</a> to their Jira instance, breaking down high-level multi-year corporate goals into annual, quarterly, and team goals — at the center were the epics and user stories contributing to those goals. This illustrated how their daily work contributes to the success of the department and the company. &nbsp;<h2>Outcomes</h2>Visibility into strategy, goals, and progress has been Stepstone’s most significant benefit using Quantive Results. OKR reminders and Slack integrations have helped drive OKR adoption and updates, with ~1,000 updates in the first quarter after implementation. &nbsp;Quantive Results also makes it easy to dial in on focus areas, helping Stepstone spot misalignment early in what teams are working on. When it’s time to shift, working with their OKR leaders and Quantive customer success manager gives them better insight into output-focused OKRs during <a href="https://quantive.com/resources/articles/okr-cycle#1-3-weeks-before-the-end-of-the-quarter" target="_blank" rel="noopener noreferrer">quarterly retrospectives</a>. — one of the most significant results was a decrease in the low-quality KRs by 40% YoY.<blockquote>“<a href="https://quantive.com/resources/articles/how-to-implement-okrs" target="_blank" rel="noopener noreferrer">Implementing a successful OKR program</a> should not be underestimated. Even after almost a year, we are still refining and improving our approach,” Grant emphasizes. &nbsp;</blockquote>The transition to OKRs takes patience and a willingness to leverage resources for smoother adaptation — Stepstone uses Quantive Results to shorten the learning curve and reduce friction in their OKR process.&nbsp;<hr>Quantive is your bridge between strategy and execution. Founded on the objectives and key results (OKR) methodology, <a href="https://quantive.com/products" target="_blank" rel="noopener noreferrer">our Strategy Execution Platform</a> is where businesses plan successful strategy, focus and align teams to it, and stay on the leading edge of progress.As your company looks to achieve the best possible results, you need a modern approach to <a href="https://quantive.com/products/results" target="_blank" rel="noopener noreferrer">run your business</a> and change your business. <a href="https://quantive.com/resources/articles/what-is-the-modern-operating-model" target="_blank" rel="noopener noreferrer">The Modern Operating Model</a> brings strategy, teams, and data together to help make decisions faster, optimize operations, and drive better business outcomes.Whether you’re a large enterprise facing competitive disruption or a small business leading the innovative charge, Quantive helps get you where you want to go.Ready to achieve the best possible? Start using <a href="https://quantive.com/products/results/pricing" target="_blank" rel="noopener noreferrer">Quantive for free.</a>

The Stepstone Group Increased Alignment and Transparency with Quantive Results 

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Thies Wollesen

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SoSafe

<h2>Challenge</h2><a href="https://sosafe-awareness.com" target="_blank" rel="noopener noreferrer">SoSafe</a> is the leading nex-gen security platform, disrupting the security awareness status quo. As one of the fastest-growing scale-ups in Europe, SoSafe has been experiencing rapid growth in its hybrid-remote workplace. &nbsp;Thies Wollesen, Strategy Consultant to the CEO’s office, joined SoSafe at the beginning of their hyper-growth stage. SoSafe needed better consistency and governance in its <a href="https://quantive.com/resources/articles/strategy-execution" target="_blank" rel="noopener noreferrer">strategy execution framework</a> — working through strategic priorities and plans was seamless, but executing its strategy hardest part.SoSafe is flush with high-performing contributors focused on their work, but the lack of <a href="https://quantive.com/resources/articles/okrs-in-business" target="_blank" rel="noopener noreferrer">transparency, alignment, and cross-team collaboration</a> meant they had little understanding of how their work contributed to the larger picture. They needed a way to formalize their execution processes, while not snuffing their entrepreneurship culture by prescribing tasks. &nbsp;<h2>Solution</h2>The leadership team leveraged OKRs to prioritize work and <a href="https://quantive.com/resources/articles/cross-functional-collaboration" target="_blank" rel="noopener noreferrer">cross-functional collaboration</a> — they went with Quantive Results to align their team and encourage contributors to take ownership of goal attainment.The stakes were high in getting strategy execution OKRs right the first time. Since software was an essential part of that success, their buying decision had two priorities: &nbsp;<ol style="list-style-type:decimal;"><li>How much overhead pain could be avoided</li><li>How fast they could see the value from OKR software</li></ol>Their first year using Quantive Results was about setting the foundation before scaling. “Execution is everything — strategy is nothing without it,” Thies stated. They wanted to ensure the platform empowered <a href="https://quantive.com/resources/articles/strategic-planning-process" target="_blank" rel="noopener noreferrer">strategic planning</a> days that harmoniously blended into the execution of those plans.SoSafe knew part of this was progress reporting, so they worked with Quantive's Technical Success team to customize dashboards that reflected leadership’s priorities. They could review <a href="https://quantive.com/resources/articles/company-okrs" target="_blank" rel="noopener noreferrer">company OKRs</a> on a bi-weekly cadence, then find where OKRs could be ingrained into existing processes.<blockquote>"I'm a big proponent of needing to demonstrate value to managers. I need to show the person this generates value, and they can make it their priority. When you show them... that it makes their life easier, and it makes their reporting easier, that’s a win,” Thies expressed. &nbsp;</blockquote><h2>Outcomes</h2>Building this strong foundation upfront helped SoSafe champions lead by example with increased transparency, which resulted in a powerful trickle-down effect on OKR adoption. Individual contributors had a <a href="https://quantive.com/resources/articles/how-to-implement-okrs#step-3:-educating-your-team-about-okrs" target="_blank" rel="noopener noreferrer">clear understanding of the company's goals</a> and how their work contributed to achieving them. &nbsp;Emphasizing outcomes over outputs ensured that everyone was aligned on what it meant to accomplish a goal. One impressive outcome seen by SoSafe in the last QBR was alignment percentage — average is 43%, above 85% is amazing, but their 100% OKR alignment made their success even more staggering. &nbsp;The implementation of Quantive Results helped enhance a connected, productive, and enjoyable workplace for employees, preserving SoSafe’s entrepreneurship culture <a href="https://quantive.com/resources/articles/align-hybrid-workforce" target="_blank" rel="noopener noreferrer">no matter where they were located</a>.SoSafe is now experiencing a snowball effect in value after a successful first year of OKRs, rolling out OKRs to additional departments and teams. With an ambitious company goal of international market leadership, SoSafe has all the right components in using Quantive Results for <a href="https://quantive.com/resources/articles/okr-and-agile" target="_blank" rel="noopener noreferrer">agile OKR processes</a> and navigating the right course to achieve their mission.<hr>Quantive is your bridge between strategy and execution. Founded on the objectives and key results (OKR) methodology, <a href="https://quantive.com/products" target="_blank" rel="noopener noreferrer">our Strategy Execution Platform</a> is where businesses plan successful strategy, focus and align teams to it, and stay on the leading edge of progress.As your company looks to achieve the best possible results, you need a modern approach to <a href="https://quantive.com/products/results" target="_blank" rel="noopener noreferrer">run your business</a> and change your business. <a href="https://quantive.com/resources/articles/what-is-the-modern-operating-model" target="_blank" rel="noopener noreferrer">The Modern Operating Model</a> brings strategy, teams, and data together to help make decisions faster, optimize operations, and drive better business outcomes.Whether you’re a large enterprise facing competitive disruption or a small business leading the innovative charge, Quantive helps get you where you want to go.Ready to achieve the best possible? Start using <a href="https://quantive.com/products/results/pricing" target="_blank" rel="noopener noreferrer">Quantive for free.</a>

SoSafe Increased Strategic Velocity with Quantive Results 

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Flavio Balestrin

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Serasa Experian

<h2>Challenge</h2>Looking to rapidly grow their already successful business, Serasa Experian needed an organizational transformation. They had the <a href="https://quantive.com/resources/articles/business-strategy" target="_blank" rel="noopener noreferrer">strategy</a> and the right people for growth, but they were missing a single source of truth for their data to help them measure execution against their strategy.&nbsp;The company was also struggling to drill down to key objectives in a transparent manner. They needed a better solution to transform the process and increase the speed at which they developed, adapted, and activated strategies across the enterprise.&nbsp;<h2>Solution</h2>In 2020, Serasa engaged Quantive's strategy execution platform, <a href="https://quantive.com/products/results" target="_blank" rel="noopener noreferrer">Quantive Results</a>, to drive organizational change towards an outcome-focused organization. They utilized the simplicity of Quantive Results to align with leadership’s <a href="https://quantive.com/resources/articles/mission-vs-vision" target="_blank" rel="noopener noreferrer">vision</a> and set five objectives and 30 key results. &nbsp;One of the biggest selling points for Serasa was Quantive Results’ ability to integrate with their complete data stack and provide one central place for all <a href="https://quantive.com/resources/articles/okrs-vs-kpis" target="_blank" rel="noopener noreferrer">KPIs</a>. Not only did this make reporting less manual and time-consuming, it also gave them better accuracy and they could now report instantaneously with little to no lift, which transformed their previous reporting framework.&nbsp;In addition, 47% of Serasa employees agreed meeting time was spent more efficiently and 49% said communication around reporting became clearer and more transparent.<h2>Outcomes</h2>After implementing Quantive to help with <a href="https://quantive.com/resources/articles/strategy-execution" target="_blank" rel="noopener noreferrer">strategy execution</a>, Serasa saw monumental success and growth within the first two&nbsp;years of their transformation. Serasa attributed this to the improved <a href="https://quantive.com/resources/articles/organizational-alignment" target="_blank" rel="noopener noreferrer">alignment</a> and focus Quantive Results facilitated across their organization.&nbsp;Some of the results they achieved were:<ul><li>The ability to view objectives in Quantive Results improved results tracking and transparency across the organization by 67%</li><li>90% of <a href="https://quantive.com/resources/articles/okr-examples" target="_blank" rel="noopener noreferrer">teams own OKRs</a></li><li>The Enterprise Credit Score Team has a 93/100 engagement score — one of the highest scores by a company using Quantive Results&nbsp;</li><li>Streamlined onboarding and reduced ramp time for new hires by using Quantive Results</li><li>Bug SLAs cut in half from three to one-and-a-half months because of the collaborative opportunities Quantive Results provided</li></ul><hr>Quantive is your bridge between strategy and execution. Founded on the objectives and key results (OKR) methodology, <a href="https://quantive.com/products" target="_blank" rel="noopener noreferrer">our Strategy Execution Platform</a> is where businesses plan successful strategy, focus and align teams to it, and stay on the leading edge of progress.As your company looks to achieve the best possible results, you need a modern approach to <a href="https://quantive.com/products/results" target="_blank" rel="noopener noreferrer">run your business</a> and change your business. <a href="https://quantive.com/resources/articles/what-is-the-modern-operating-model" target="_blank" rel="noopener noreferrer">The Modern Operating Model</a> brings strategy, teams, and data together to help make decisions faster, optimize operations, and drive better business outcomes.Whether you’re a large enterprise facing competitive disruption or a small business leading the innovative charge, Quantive helps get you where you want to go.Ready to achieve the best possible? Start using <a href="https://quantive.com/products/results/pricing" target="_blank" rel="noopener noreferrer">Quantive for free.</a>

Serasa Experian's Organizational Transformation with Quantive Results

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Bryan McEire

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Spotahome

<h2>Challenge</h2>Spotahome was growing quickly — they had raised additional funding, were working with new investors, and had doubled their number of employees in just six months. However, Spotahome was struggling to generate useful insights from its operations due to the complex and disparate nature of their underlying data. &nbsp;In addition, misaligned teams found it difficult to work toward common goals, making it challenging for Spotahome to meet the increased performance expectations that came with rapid growth. &nbsp;The company needed a solution that would link their business intelligence with their goal alignment simultaneously to help them streamline their business. Spotahome knew OKRs would help them with meeting both needs, but their <a href="https://quantive.com/resources/articles/okr-meaning" target="_blank" rel="noopener noreferrer">OKR management</a> began with spreadsheets, resulting in manual, unproductive, and unnecessary work.&nbsp;<h2>Solution</h2>The company needed a modern, proven <a href="https://quantive.com/resources/articles/goal-setting#different-goal-setting-frameworks" target="_blank" rel="noopener noreferrer">goal management system</a> that could help them align on data-driven decisions. Spotahome turned to Quantive to integrate all their business systems and update OKRs automatically using <a href="https://www.quantive.com/products/results" target="_blank" rel="noopener noreferrer">Quantive Results.&nbsp;</a>&nbsp;According to Spotahome CTO Bryan McEire, “After my experience using other BI systems and seeing what Quantive is capable of, I can honestly affirm that Quantive is a game changer. It brings all the power of much more complex and expensive systems to the cloud, in a fast, reliable and secure way, making it more accessible for smaller companies with huge growth trends.”<h2>Outcomes</h2>Using Quantive, Spotahome is able to link powerful, reliable data integration with effective goal management. This helps them streamline complex systems, align their teams using OKRs, and <a href=" https://quantive.com/resources/articles/okr-tracking" target="_blank" rel="noopener noreferrer">track</a> their hypergrowth with ease. &nbsp;With their foundation set, the organization continues to grow rapidly and now has a larger European presence that covers 11 cities in eight countries.<hr>Quantive is your bridge between strategy and execution. Founded on the objectives and key results (OKR) methodology, <a href="https://quantive.com/products" target="_blank" rel="noopener noreferrer">our Strategy Execution Platform</a> is where businesses plan successful strategy, focus and align teams to it, and stay on the leading edge of progress.As your company looks to achieve the best possible results, you need a modern approach to <a href="https://quantive.com/products/results" target="_blank" rel="noopener noreferrer">run your business</a> and change your business. <a href="https://quantive.com/resources/articles/what-is-the-modern-operating-model" target="_blank" rel="noopener noreferrer">The Modern Operating Model</a> brings strategy, teams, and data together to help make decisions faster, optimize operations, and drive better business outcomes.Whether you’re a large enterprise facing competitive disruption or a small business leading the innovative charge, Quantive helps get you where you want to go.Ready to achieve the best possible? Start using <a href="https://quantive.com/products/results/pricing" target="_blank" rel="noopener noreferrer">Quantive for free.</a>

Spotahome Streamlines Systems to Build Steady, Transformative Growth

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Lavanya Gopinath headshot

Lavanya Gopinath

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Chargebee

<h2>Challenge</h2>As a leading SaaS billing and revenue management, Chargebee has grown rapidly over the past few years and is valued at $1.4 billion with more than 3,000 global customers. While the company had <a href="https://quantive.com/resources/articles/goal-setting" target="_blank" rel="noopener noreferrer">goal-setting</a> mechanisms in place, there was a lack of awareness around the process and many teams were working in isolation. The company needed a rigorous yet simple change management solution.Chargebee was ready to adopt <a href="https://quantive.com/resources/articles/okr-meaning" target="_blank" rel="noopener noreferrer">OKRs</a> as a more disciplined, process-driven approach to goal management, but did not have the right structures to embrace and implement them. They also didn’t know how to create buy-in for their skeptical employees.&nbsp;Chargebee knew they needed to make their goals more visible across the entire organization, drive greater collaboration, and meet the need for change management — especially in the face of the pandemic and <a href="https://www.quantive.com/resources/articles/business-challenges" target="_blank" rel="noopener noreferrer">accelerating digital transformation</a>.&nbsp;<h2>Solution</h2>Chargebee identified Quantive as the ideal solution for carefully and intentionally rolling out OKRs to their entire organization.To create buy-in, the company used <a href="https://www.quantive.com/products/results" target="_blank" rel="noopener noreferrer">Quantive Results</a> to identify priorities and educate teams on the concept and purpose of OKRs. With encouragement, patience, and regular coaching from Quantive partner AuxinOKRs, Chargebee was able to establish an <a href="https://www.quantive.com/resources/articles/how-to-implement-okrs" target="_blank" rel="noopener noreferrer">OKR culture</a>.With Quantive Results, Chargebee leaders developed effective OKRs and embedded them into the company’s existing workflow — using Insightboards to identify what to focus on, Whiteboards for brainstorming and collaboration, and the OKR design score for feedback.&nbsp;<h2>Outcomes</h2>Since implementing OKRs with Quantive Results, Chargebee has identified three key positive outcomes and areas of cultural change.<ul><li>Clarity and consistency: Relative to <a href="https://quantive.com/resources/articles/company-okrs" target="_blank" rel="noopener noreferrer">company goals</a>, employees are clear about where they can contribute to help achieve company objectives</li><li>Transparency: Company <a href="https://quantive.com/resources/articles/mission-vs-vision" target="_blank" rel="noopener noreferrer">vision</a> and key goals are communicated and accessible to everyone</li><li>Focus in a disciplined framework: Focus puts positive constraints on the company’s operations, encouraging everyone to meet regularly, collaborate toward common objectives, and consistently hit targets.</li></ul>Today, the company benefits from growing digital transformation and sees rapid growth opportunities over the next five years.&nbsp;<hr>Quantive is your bridge between strategy and execution. Founded on the objectives and key results (OKR) methodology, <a href="https://quantive.com/products" target="_blank" rel="noopener noreferrer">our Strategy Execution Platform</a> is where businesses plan successful strategy, focus and align teams to it, and stay on the leading edge of progress.As your company looks to achieve the best possible results, you need a modern approach to <a href="https://quantive.com/products/results" target="_blank" rel="noopener noreferrer">run your business</a> and change your business. <a href="https://quantive.com/resources/articles/what-is-the-modern-operating-model" target="_blank" rel="noopener noreferrer">The Modern Operating Model</a> brings strategy, teams, and data together to help make decisions faster, optimize operations, and drive better business outcomes.Whether you’re a large enterprise facing competitive disruption or a small business leading the innovative charge, Quantive helps get you where you want to go.Ready to achieve the best possible? Start using <a href="https://quantive.com/products/results/pricing" target="_blank" rel="noopener noreferrer">Quantive for free.</a>

Chargebee Adopts the OKR Framework to Sustain their Future 

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Milena Milanova 

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Plastchim-T

<h2>Challenge</h2>At Plastchim-T, leaders from different departments are responsible for critical processes in the company and they use their knowledge and skills to create models to see where they need to focus and make improvements.They wanted a collaborative method to improve all aspects of the business, from organizing their work process to maximizing Overall Equipment Efficiency (OEE) through sales and product quality. They were looking for a solution that would enable everyone in the company to easily and independently create, update, and review their goals.<h2>Solution</h2>To achieve this cross-departmental improvement, Plastchim-T turned to OKRs. They wanted a software that would support their team in learning to structure their <a href="https://quantive.com/resources/articles/okr-meaning" target="_blank" rel="noopener noreferrer">OKRs</a> and help them through the change management that comes with implementing a new methodology. &nbsp;Plastchim-T chose <a href="https://quantive.com/products/results " target="_blank" rel="noopener noreferrer">Quantive Results software</a> because of the many supportive features that would help them achieve their goals as an organization. For instance, the company uses the Tasks feature within the platform to update their OKRs ahead of their weekly review. This allows their leadership team to save time and work in a completely new way to achieve better operational efficiency.In addition, Plastchim-T uses Alignment View, automatic updates, data integrations, badges, and OKR design scoring which helps make Quantive part of their day-to-day work. &nbsp;Using Quantive Results, Plastchim-T found ways to <a href="https://staging.quantive.com/resources/articles/how-to-implement-okrs" target="_blank" rel="noopener noreferrer">effectively implement their OKRs</a> based on what they wanted to achieve in the organization. With the ability to present specific figures for all major objectives, employees began to see how they contribute to the overall performance of the company.&nbsp;<h2>Outcomes</h2>After implementing <a href="https://quantive.com/solutions/results/okr-software" target="_blank" rel="noopener noreferrer">OKRs with Quantive</a>, Plastchim-T has reported a 9-digit turnover increase and significant increase in profits in the span of 2 years. Since June 2020, they experienced their highest production efficiency, which involves many different processes — including performance optimization, availability of machines, and quality control.&nbsp;<hr>Quantive is your bridge between strategy and execution. Founded on the objectives and key results (OKR) methodology, <a href="https://quantive.com/products" target="_blank" rel="noopener noreferrer">our Strategy Execution Platform</a> is where businesses plan successful strategy, focus and align teams to it, and stay on the leading edge of progress.As your company looks to achieve the best possible results, you need a modern approach to <a href="https://quantive.com/products/results" target="_blank" rel="noopener noreferrer">run your business</a> and change your business. <a href="https://quantive.com/resources/articles/what-is-the-modern-operating-model" target="_blank" rel="noopener noreferrer">The Modern Operating Model</a> brings strategy, teams, and data together to help make decisions faster, optimize operations, and drive better business outcomes.Whether you’re a large enterprise facing competitive disruption or a small business leading the innovative charge, Quantive helps get you where you want to go.Ready to achieve the best possible? Start using <a href="https://quantive.com/products/results/pricing" target="_blank" rel="noopener noreferrer">Quantive for free.</a>

Plastchim-T Increases Profits while Boosting Engagement 

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Richard Wilson

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Maths Pathway

<h2>Challenge</h2>Found in 2013, Maths Pathway has been growing rapidly and experienced a significant increase in team size and the complexity of their work. The company was looking for ways to ensure they were always focused on doing the right things at the right time and communicating goals across the organization. &nbsp;Maths Pathway had already implemented a basic <a href="https://quantive.com/resources/articles/okr-cycle" target="_blank" rel="noopener noreferrer">OKR process</a> using spreadsheets and a weekly key result check-in process, but they knew they needed to level up.&nbsp;<h2>Solution</h2>The company wanted to leave spreadsheets behind and bring in a software solution that would fit their business needs. They turned to Quantive to automate and scale their existing process without creating unnecessary overhead. With <a href="https://www.quantive.com/products/results" target="_blank" rel="noopener noreferrer">Quantive Results</a>, Maths Pathway was able to simplify the process of <a href="https://quantive.com/resources/articles/okr-tracking" target="_blank" rel="noopener noreferrer">tracking</a> and checking in on multiple OKRs.&nbsp;<h2>Outcomes</h2>Maths Pathway tracks multiple OKRs at a time and saves time by automating weekly updates. Quantive’s support team also built custom features for the company, helping simplify their process. As a bonus, employees felt that switching from spreadsheets to Quantive was intuitive, with an extremely easy learning curve.&nbsp;<hr>Quantive is your bridge between strategy and execution. Founded on the objectives and key results (OKR) methodology, <a href="https://quantive.com/products" target="_blank" rel="noopener noreferrer">our Strategy Execution Platform</a> is where businesses plan successful strategy, focus and align teams to it, and stay on the leading edge of progress.As your company looks to achieve the best possible results, you need a modern approach to <a href="https://quantive.com/products/results" target="_blank" rel="noopener noreferrer">run your business</a> and change your business. <a href="https://quantive.com/resources/articles/what-is-the-modern-operating-model" target="_blank" rel="noopener noreferrer">The Modern Operating Model</a> brings strategy, teams, and data together to help make decisions faster, optimize operations, and drive better business outcomes.Whether you’re a large enterprise facing competitive disruption or a small business leading the innovative charge, Quantive helps get you where you want to go.Ready to achieve the best possible? Start using <a href="https://quantive.com/products/results/pricing" target="_blank" rel="noopener noreferrer">Quantive for free.</a>

Maths Pathway Increases Focus on Existing Processes During Rapid Growth

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Bruno Ahualli 

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Photon Group

<h2>Challenge&nbsp;</h2>Photon’s rapid expansion across brands, channels, and geographies created a struggle to stay aligned and focused on the organization’s top priorities, which changed from quarter to quarter.&nbsp;&nbsp;Despite being anchored in strong values and a clear mission to rethink the health, fitness, and wellness market, a lack of transparency caused both managers and employees to miss opportunities to improve and reach even higher levels of performance. The company needed a solution that would help them deliver sustained growth and performance without giving up the close-knit, startup feel that drove their early growth and success.&nbsp;<h2>Solution&nbsp;</h2>Photon Group CEO Bruno Ahualli identified the <a href="https://quantive.com/resources/articles/okr-meaning" target="_blank" rel="noopener noreferrer">OKR management framework</a> as an opportunity for the business. He felt OKRs would deliver transparency and alignment to get everyone moving in the same direction while supporting the company's <a href="https://quantive.com/resources/articles/mission-vs-vision" target="_blank" rel="noopener noreferrer">mission</a> and goals. As part of a fast-moving digital brand, Ahualli also understood the value of technology to deliver accelerated returns on investment.&nbsp;Photon Group decided to use <a href="/products/results" target="_blank" rel="noopener noreferrer">Quantive Results</a> to set and manage OKRs. The company also utilized data integrations to create, track, and visualize their <a href="https://quantive.com/resources/articles/okrs-vs-kpis" target="_blank" rel="noopener noreferrer">KPIs</a>, which they then linked to OKRs with dynamic key results. Along with the simple interface and support, Photon Group was able to <a href="https://staging.quantive.com/resources/articles/how-to-implement-okrs" target="_blank" rel="noopener noreferrer">implement OKRs</a> effectively across their entire organization.&nbsp;<h2>Outcome&nbsp;</h2>Following implementation, Photon Group benefited from a <a href="https://quantive.com/resources/articles/organizational-alignment" target="_blank" rel="noopener noreferrer">company-wide alignment</a> boost, aided by the transparency and accessibility of OKRs through Quantive. With this newfound clarity came the ability to redirect people and resources to drive performance dynamically, helping the entire company perform at the highest level.&nbsp;<hr>Quantive is your bridge between strategy and execution. Founded on the objectives and key results (OKR) methodology, <a href="https://quantive.com/products" target="_blank" rel="noopener noreferrer">our Strategy Execution Platform</a> is where businesses plan successful strategy, focus and align teams to it, and stay on the leading edge of progress.As your company looks to achieve the best possible results, you need a modern approach to <a href="https://quantive.com/products/results" target="_blank" rel="noopener noreferrer">run your business</a> and change your business. <a href="https://quantive.com/resources/articles/what-is-the-modern-operating-model" target="_blank" rel="noopener noreferrer">The Modern Operating Model</a> brings strategy, teams, and data together to help make decisions faster, optimize operations, and drive better business outcomes.Whether you’re a large enterprise facing competitive disruption or a small business leading the innovative charge, Quantive helps get you where you want to go.Ready to achieve the best possible? Start using <a href="https://quantive.com/products/results/pricing" target="_blank" rel="noopener noreferrer">Quantive for free.</a>

Photon Group Drives Performance with Transparency and Alignment 

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Markel Palmstierna

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Goodlord

<h2>Challenge</h2>With strong product adoption early on, Goodlord grew rapidly to several hundred customers in under two years. Yet as the company grew, it became harder and harder to set goals, share information, and get everyone aligned to contribute in the best way.The company needed a better goal management process that would help everyone on their team remain focused and engaged.<h2>Solution</h2>As an ex-Google employee, Goodlord’s Director of Operations Markel Palmstierna was very familiar with the <a href="https://quantive.com/resources/articles/okr-meaning" target="_blank" rel="noopener noreferrer">OKR process</a>. He knew the goal management methodology would be great for the business, but he wanted to avoid the most <a href="https://www.quantive.com/resources/articles/okr-mistakes" target="_blank" rel="noopener noreferrer">common pitfalls</a>, including lack of transparency, failing to keep OKRs updated, and not <a href="https://quantive.com/resources/articles/okrs-vs-kpis#why-okrs-and-kpis-work-together:-use-cases" target="_blank" rel="noopener noreferrer">linking OKRs to KPIs</a>. &nbsp;The Goodlord team brought in Quantive to help them manage the process. The company found Quantive Results to be both the structural and cultural fit they needed to help manage OKRS in real time and track live business performance data.&nbsp;<h2>Outcomes</h2>A few months in, the Goodlord team established an <a href="https://quantive.com/resources/articles/okr-cycle" target="_blank" rel="noopener noreferrer">OKR rhythm</a> using <a href="https://www.quantive.com/products/results" target="_blank" rel="noopener noreferrer">Quantive Results</a>. The company now tracks dozens of performance metrics in real-time across every function, including information about customers, sales, marketing, support, and payments. Teams identify and rectify issues while they occur, rather than reviewing what happened at the end of each quarter.Quantive also enabled Goodlord to build clarity and alignment for teams by helping them commit to their OKRs, log progress automatically, and identify shared goals and benchmarks throughout the company. With their foundation set, Goodlord intends to expand their use of <a href="https://quantive.com/resources/articles/okr-tracking" target="_blank" rel="noopener noreferrer">OKRs and data tracking</a> to <a href="https://quantive.com/resources/articles/goal-setting" target="_blank" rel="noopener noreferrer">set goals</a> for the future.&nbsp;<hr>Quantive is your bridge between strategy and execution. Founded on the objectives and key results (OKR) methodology, <a href="https://quantive.com/products" target="_blank" rel="noopener noreferrer">our Strategy Execution Platform</a> is where businesses plan successful strategy, focus and align teams to it, and stay on the leading edge of progress.As your company looks to achieve the best possible results, you need a modern approach to <a href="https://quantive.com/products/results" target="_blank" rel="noopener noreferrer">run your business</a> and change your business. <a href="https://quantive.com/resources/articles/what-is-the-modern-operating-model" target="_blank" rel="noopener noreferrer">The Modern Operating Model</a> brings strategy, teams, and data together to help make decisions faster, optimize operations, and drive better business outcomes.Whether you’re a large enterprise facing competitive disruption or a small business leading the innovative charge, Quantive helps get you where you want to go.Ready to achieve the best possible? Start using <a href="https://quantive.com/products/results/pricing" target="_blank" rel="noopener noreferrer">Quantive for free.</a>

Goodlord Establishes an Engaging OKR Rhythm

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Simon Best

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BaseKit

<h2>Challenge</h2>From a starting team of three, BaseKit has grown into a thriving company of almost fifty team members over the last few years. While they had the right people in place and believed every team member was helping make the company successful, BaseKit was struggling to get everyone on the same page.The company was lacking a clear company-wide vision that could align their growing team. Without goal transparency, BaseKit employees were misaligned, uncertain of direction, and working in silos. They needed a solution that would help bring clarity to their workforce.<h2>Solution</h2>BaseKit turned to <a href="https://quantive.com/resources/articles/okr-meaning" target="_blank" rel="noopener noreferrer">OKRs</a> to help them clarify goals across the business and empower their team to drive their mission forward. They wanted a powerful, yet lightweight <a href="https://quantive.com/resources/articles/okr-software" target="_blank" rel="noopener noreferrer">OKR software</a> to help streamline both deployment and management of their <a href="https://quantive.com/resources/articles/company-okrs" target="_blank" rel="noopener noreferrer">company OKRs</a>. After a product demonstration, BaseKit leaders chose to implement <a href="https://www.quantive.com/products/results" target="_blank" rel="noopener noreferrer">Quantive Results</a> across their business.BaseKit uses Quantive Results to map out the alignment from company to team to individual objectives in a way that's clear and obvious for all employees. With Quantive rolled out to their team, BaseKit now has clarity and structure across the entire business to ensure everybody understands what the company is trying to achieve and how teams and individuals contribute to the company goals every day.<h2>Outcomes</h2>After implementing Quantive, BaseKit has driven better staff engagement and empowerment by providing clear direction without killing creativity. With better transparency, the company has been able to better identify, define, and communicate critical objectives to teams and individuals across the business to ensure everyone understands the relevance of their contributions.&nbsp;In addition, using Quantive enabled common goals between teams to be highlighted, which further encouraged BaseKit’s culture of collaboration, creativity, and innovation — ultimately increasing effectiveness.&nbsp;<hr>Quantive is your bridge between strategy and execution. Founded on the objectives and key results (OKR) methodology, <a href="https://quantive.com/products" target="_blank" rel="noopener noreferrer">our Strategy Execution Platform</a> is where businesses plan successful strategy, focus and align teams to it, and stay on the leading edge of progress.As your company looks to achieve the best possible results, you need a modern approach to <a href="https://quantive.com/products/results" target="_blank" rel="noopener noreferrer">run your business</a> and change your business. <a href="https://quantive.com/resources/articles/what-is-the-modern-operating-model" target="_blank" rel="noopener noreferrer">The Modern Operating Model</a> brings strategy, teams, and data together to help make decisions faster, optimize operations, and drive better business outcomes.Whether you’re a large enterprise facing competitive disruption or a small business leading the innovative charge, Quantive helps get you where you want to go.Ready to achieve the best possible? Start using <a href="https://quantive.com/products/results/pricing" target="_blank" rel="noopener noreferrer">Quantive for free.</a>

BaseKit Uses OKRs to Provide Clear Direction Company-Wide

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Quantive launches the Dreams with Deadlines community

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