How to Make Hybrid Work Really Work

Alexis is a firm believer that change starts with the self. He is the author of two books: Changing Your Team From The Inside and I am a Software Engineer and I am in Charge.

We discuss how they’re making hybrid work at Red Hat. He shares a wonderful technique called impact mapping, which he uses to facilitate OKR setting sessions. And Alexis shares an example of how incentive structures can reinforce collaborative behavior.

“I bumped into so many issues trying to help people work with each other where the root cause were their individual incentives.” – Alexis (30:17)

What you will learn in this episode

• (01:27) A day in the life of Alexis Monville.
• (02:53) How Red Hat is supporting hybrid work.
• (08:09) Culture on a plate.
• (12:17) What is the most important thing right now?
• (16:00) Impact mapping OKRs.
• (19:55) A not-so-great method to facilitate OKR creation.
• (27:05) Customers get the answer to their question in their first call, 80% of the time.
• (30:17) Individual incentives as the root cause of collaboration issues.
• (31:18) An example of incentivizing sales teams to collaborate.
• (35:50) Quick-fire questions.

Relevant links

• Changing your team from the inside
• I am a Software Engineer and I am in charge
• Impact Mapping OKRs
• Collaboration by Design
• Hybrid Work Future Whitepaper