 We're here to help organizations achieve the best possible.

Gtmhub is now Quantive!

logo-tomtom.svg

logo-Sociate-Generale.svg

logo-dt.svg

logo-Adobe.svg

logo-mazda.svg

chargebee.svg

logo-Red-Hat.svg

logo-ubisoft.svg

logo-chargebee.svg

logo-ubisoft white.svg

favicon.png

CollaborativeWhiteboard_BestSupport_QualityOfSupport 1.svg

ObjectivesandKeyResults(OKR)_Leader_Leader 1.svg

TeamCollaboration_HighPerformer_HighPerformer 1.svg

CollaborativeWhiteboard_HighPerformer.svg

Users Love Us 1.svg

ObjectivesandKeyResults(OKR)_Leader.svg

CollaborativeWhiteboard_QualityOfSupport.svg

Stars.svg

Request a free demo

Modern Operating Model

Quantive Results

Quantive Signals

Products

QUANTIVE RESULTS

QUANTIVE SIGNALS

Solutions

Resources

Partners

Overview

Features

Integrations

Pricing

Results

I'm ready to learn more about Quantive

Signals

Collect

Collect feature of Business Observability Software

visual_mini-BO-Collect.svg

Detect

Detect feature of Business Observability Software

visual_mini-BO-Detect.svg

Inspect

Inspect feature of Business Observability Software

visual_mini-BO-Inspect.svg

Act feature of Business Observability Software

visual_mini-BO-Act.svg

Advanced business monitoring

Scale your business and mitigate disruption as quickly as possible

Define the KPIs that matter

forward.svg

Uncover blind spots

eye.svg

Prepare for the future

zoom-in.svg

Alert smarter

wireless.svg

Reduce complexity

arrow-down-circle.svg

Focus on the cause

focus.svg

illu-integrations.svg

Pricing 

pricing.svg

Business observability fit for you

An operating model drives value creation and strategy execution across an organization. It represents the guiding principles of operations: how different parts of a business should work together to deliver value to&nbsp;customers and stakeholders. It also encompasses how an organization functions to meet core business objectives such as efficiency, growth, and adaptability. Organization structure, culture, processes, technology and decision-making procedures are key parts of an operating model.&nbsp;&nbsp;In the modern era, several factors are converging that impact&nbsp;how we think about conventional operating models:&nbsp;<ul><li>The lingering strategy execution gap &nbsp;</li><li>A fast-changing world across all dimensions of life &nbsp;</li><li>The fourth industrial revolution, the wealth of data and its application&nbsp;</li></ul>Considering these factors, an&nbsp;updated, modern operating model is needed to solve the lingering strategy execution gap and unlock the opportunities of an evolving world. In this article, we’re going to outline what that new model looks like. For detailed information on the context, challenges solved, and the opportunities of The Modern Operating Model, we will be releasing a second part to this article.

There are five core components that make up the modern operating model, each with different parts within.&nbsp;<img src="https://res.cloudinary.com/gtmhub/image/upload/v1669894628/site-v5/visual_mom_detailed_5ca196388d.svg" alt="Modern Operating Model diagram"><h4>&nbsp;1) Define the destination&nbsp;</h4>Your mission, cultural values, vision, and strategy work together to act as a north star for your organization. This sets the destination and goals that your organization needs to align towards.&nbsp;<h4>2) Change the business&nbsp;</h4>Strategic objectives, <a href="https://quantive.com/resources/articles/okr-meaning" target="_blank" rel="noopener noreferrer">OKRs</a>, and planning the work quantify and make reaching your destination a tangible proposition. They create alignment, structure, and focus to maximize efficiency, speed, and productive power toward your goals.&nbsp;<h4>3) Run the business &nbsp;</h4>Observability of KPI’s through a connected technology stack in addition to OKR reporting gives you powerful insights into what’s happening inside the business, in addition to progress toward goals. &nbsp;<h4>4) Do the work&nbsp;</h4>With the organization aligned, the plan is executed through daily work. Proper alignment through organization architecture, culture, and a clear line of sight between strategy and execution empowers your employees to do their best work.&nbsp;<h4>5) Assess &amp; adapt &nbsp;</h4>Through continuous monitoring, data-driven decisions are made to incrementally optimize, navigate threats, and seize opportunities. Strong top-down alignment liberates your organization to adapt quickly and move as one.&nbsp;Although there’s a chronological logic to the model, all components work together in a feedback loop and need to be engaged simultaneously as an ongoing discipline. Let’s now dive into the different components and their corresponding parts in more detail.&nbsp;

Correctly defining the destination impacts alignment. At the highest level, defining your destination is about where you want to go, why you want to go there, what needs to be done, and how you will do it. If there’s a disconnect between how your team sees the bigger picture, conflict, erosion of trust, and misaligned execution may emerge.&nbsp;&nbsp;<h5>Defining the destination can be broken down into three core parts:&nbsp;</h5><ol><li>Mission and cultural values&nbsp;</li><li>Vision&nbsp;</li><li>Strategy&nbsp;</li></ol><h3>Mission and cultural values&nbsp;</h3>Mission and cultural values play a role in alignment as everyone in your organization needs to approach their work from the same perspective. Otherwise, there will be a disconnect at the execution layer of the organization. For instance, having a common philosophy that prioritizes customer satisfaction over short term revenue will lead to different behaviors and decisions from your team.&nbsp;&nbsp;Mission and cultural values also affect engagement, especially in the context of a new generation of workers. Generation Z and Millennial workers aspire to work at organizations that have a greater purpose and more conscious culture. Failure to align your mission and culture with these changing attitudes means you may reduce employee engagement – another key part of effective strategy execution. As these generations value company loyalty less, you may also risk losing key personnel which leads to other execution challenges.&nbsp;<h3>Vision&nbsp;</h3>Like with mission and cultural values, your vision is important for alignment. Your whole team needs to see the future in the same way to maximize engagement and work in synchronization. Vision also has an impact on priorities and strategic focus. A clear idea of your destination means you can make better decisions about the relevant work that needs to be done, take advantage of the right opportunities, and importantly, not become side tracked along the way.&nbsp;&nbsp;<h3>Strategy&nbsp;</h3>Your strategy is the first tangible link between defining your destination and generating the momentum to get there. Your strategy represents why, what, and how your company will navigate at the highest level and informs how you set strategic objectives and OKRs, which play key roles in the next component of the model.&nbsp;&nbsp;

The next component of the model is changing and aligning the business. Changing the business is about deciding on the initiatives and goals you want to focus on to reach your destination. Alignment is about getting the whole organization in sync and moving in the same direction.&nbsp;<h5>Proper organizational alignment improves strategy execution through:&nbsp;</h5><ul><li>Greater efficiency: working on the right things means less waste in the form of time and resources&nbsp;</li><li>Higher engagement: having a clear line of sight between strategic objectives and daily execution means employees can see how their work impacts the organization</li><li>Prioritization and focus: alignment means the whole team focuses on the objectives and activities that are mission critical</li></ul>Alignment plays an important role in organization adaptability. If there are any big changes or shocks to the business, your organization needs to be able to move together as one unit. If parts of your organization are misaligned, they may lag behind if your destination changes which can lead to operational roadblocks. In addition, the megatrends of <a href="https://quantive.com/resources/articles/hybrid-work">remote and flexible work</a> mean getting alignment right has become more difficult due to a more distributed, asynchronous, and multi-cultural workforce.&nbsp;&nbsp;Alignment starts with clear top-down communication about the destination and what needs to be done to get there. This is achieved through setting strategic objectives and OKRs, in addition to careful planning of how your team will execute the work.&nbsp;<h3>Strategic objectives and OKRs&nbsp;&nbsp;</h3>The first part of aligning the business is setting and communicating strategic objectives and OKRs. In many cases, the communication of strategy can get lost as it filters through the multiple layers of the organization. This is made worse due to strategy being more abstract and high-level, with language that may not be easily understood by the execution layer of the organization.&nbsp;&nbsp;Strategy without objectives is meaningless — it needs to be clarified, quantified, and plotted against a timeline. This is what strategic objectives enable — they break down your strategy into tangible goals that can be easily communicated and worked toward as a team. &nbsp;With strategic objectives set and communicated, your organization can then set OKRs (<a href="https://quantive.com/resources/articles/okr-meaning">objectives and key results</a>). These break down your strategic objectives even further by quantifying the specific outcomes different parts of the organization need to achieve. These also need to be communicated across the organization to ensure alignment. Where strategic objectives work on a yearly or multi-year timeline, tactical OKRs function on a quarterly or yearly basis. &nbsp;<h5>Strategic objectives and OKRs impact strategy execution by:&nbsp;</h5><ul><li>Plotting ambitious yet achievable goals to stretch the team’s capabilities while preserving morale.&nbsp;</li><li>Creating vertical alignment so everybody is working toward strategic objectives.&nbsp;</li><li>Enabling horizontal alignment so interdependencies between departments can be mapped out, increasing collaboration.&nbsp;</li><li>Boosting efficiency, engagement, prioritization, and focus through bottom-up involvement in goal setting.&nbsp;</li><li>Creating an outcome focused organization as opposed to activity which doesn’t generate results.&nbsp;</li></ul><hr>Learn more about <a href="/resources/articles/okrs-in-business" target="_blank" rel="noopener noreferrer">the benefits of OKRs for businesses</a><figure class="image image_resized" style="width:50%;"><a href="/resources/articles/okrs-in-business" target="_blank" rel="noopener noreferrer"><img src="https://res.cloudinary.com/gtmhub/image/upload/v1670703147/site-v5/OK_Rs_for_business_656a5f0108.png" alt="OKRs for business.png"></a></figure><hr><h3>Planning the work&nbsp;</h3>With strategic objectives and OKRs set and communicated, planning the governance and execution of work is next.&nbsp;<h5>A few things to consider during this phase are:&nbsp;</h5><ul><li>Culture design: Your operational culture must be transparent, continuously learning, and braced for constant transformation. This enables effective use of the OKR method and continuous adaptations. At the leadership level, there must be a shift from control and compliance to trust and transparency.&nbsp;</li><li>Organization architecture: Your organization structure needs to be adaptable to account for asynchronous, remote, and flexible ways of working.&nbsp;&nbsp;</li><li>Policies and procedures: Decision making should be made at the edge of the network: closer to the source of data and point of execution, as opposed to centrally. In the modern era, there’s no longer time to go up and down the chain of command to make decisions. Greater communication and transparency efforts need to be pushed to eliminate information silos and shadow organizations.&nbsp;&nbsp;</li><li>Playbooks and processes: Mapping out the strategies and tactics of the work to be done.&nbsp;</li><li>People: Deciding who will be doing what.&nbsp;&nbsp;</li><li>Tools: Choosing the right software tools to enable work. With the model, special emphasis is placed on connecting all your data sources for better observability and assessment.&nbsp;&nbsp;</li><li>Resource allocation: Setting budgets appropriately to meet different OKRs.&nbsp;&nbsp;</li><li>Programs and initiatives: Organizing work at a high level in conjunction with strategic objectives and OKRs. &nbsp;</li><li>Approaches to work: Deciding on how work will be carried out with task management, workflows, projects, sprints, etc.&nbsp;&nbsp;</li></ul>Effective work planning increases the efficiency of your strategy execution. Conducting work in the right manner means time and resources are saved through error reduction, in addition to faster and better work outputs.&nbsp;&nbsp;

As work is conducted, there needs to be continuous monitoring of both data and information. In a Modern Operating Model, monitoring incorporates and goes beyond traditional management check-ins and annual and quarterly performance reviews. KPIs are gathered from all parts of the business in addition to the application of the OKR method. Working in conjunction, <a href="https://quantive.com/resources/articles/okrs-vs-kpis">OKRs and KPIs</a> create a more powerful picture of what’s happening in the business and how it affects progress toward strategic goals.&nbsp;&nbsp;As part of the internal monitoring aspect of the model, KPIs are pulled from a connected technology stack to provide <a href="https://quantive.com/products/signals">business observability</a>. With the right tools, you can sync your KPIs to continuously update alongside your OKRs, in addition to gaining insight about potential risks and opportunities. To add to this, OKRs provide quantitative data in the form of key results and confidence assessments toward meeting objectives. They also provide qualitative information in the form of weekly OKR reviews and quarterly retrospectives.&nbsp;&nbsp;<hr>Learn more about <a href="https://quantive.com/resources/articles/okr-cycle" target="_blank" rel="noopener noreferrer">OKR reviews and retrospectives.</a><figure class="image image_resized" style="width:50%;"><a href="https://quantive.com/resources/articles/okr-cycle" target="_blank" rel="noopener noreferrer"><img src="https://res.cloudinary.com/gtmhub/image/upload/v1670611666/site-v5/The_OKR_Cycle_999afeea92.png" alt="The OKR Cycle.png"></a></figure><hr>External monitoring is also a necessary part of the model. This involves constant surveillance of your business environment to identify changes, threats, and opportunities. This could be in the form of <a href="/resources/articles/modern-operating-model-manifesto#new-trends-impacting-the-strategy-execution-gap" target="_blank" rel="noopener noreferrer">understanding megatrends</a> such as the next wave digitization or keeping tabs on startups that could potentially disrupt your space.&nbsp;Together, internal and external monitoring are used to compress learning feedback loops and boost business observability, which can then be used to make more accurate decisions about changes and adaptations to your strategy execution.&nbsp;

The next component of the model is doing the work. At the surface level, this involves the basics of completing tasks, inputs, transformations, and outputs. But under a Modern Operating Model, the essence of how the work is done is different.&nbsp;<h5>When applied correctly, the ideal state of work should look like this:&nbsp;</h5><ul><li>Fully engaged employees who expend discretionary effort to improve their craft and solve problems.&nbsp;</li><li>Collaboration and communication between teams to work toward common objectives.&nbsp;</li><li>Continuous learning and feedback based on regular OKR reviews and KPI observability.&nbsp;</li><li>Greater ownership and accountability of work through transparency.&nbsp;</li><li>Decisions made locally in a data-driven way.&nbsp;</li><li>Greater focus on outcomes, as opposed to tasks and activities.&nbsp;&nbsp;</li><li>More experimentation and embracing failure.&nbsp;</li><li>Recognition and reward based on merit and adherence to company values.&nbsp;&nbsp;</li></ul>Although this ideal state of work doesn’t happen overnight, the components of a Modern Operating Model are designed to optimize your strategy execution over time, bringing this ideal closer to reality over time.&nbsp;<hr>Learn about the intersection between <a href="https://quantive.com/resources/articles/okr-and-agile" target="_blank" rel="noopener noreferrer">OKRs and agile methodologies.</a><figure class="image image_resized" style="width:50%;"><a href="https://quantive.com/resources/articles/okr-and-agile" target="_blank" rel="noopener noreferrer"><img src="https://res.cloudinary.com/gtmhub/image/upload/v1670611666/site-v5/OK_Rs_and_Agile_3dd7e4cb90.png" alt="OKRs &amp; Agile.png"></a></figure><hr>

With the right data and information through business monitoring, assessments can be made to adapt strategy execution to help you stay the course. The process of assessing and adapting involves looking at the data and information you have collected, extracting the insights and narrative, and turning them into knowledge which can be used for decision making.&nbsp;&nbsp;At the macro level, the purpose of this component is to help you navigate the threats and opportunities of a fast-changing world. This means you may need to make changes to your destination and how to get there at a strategic level. In addition to the points mentioned above, these could include navigating changing economic, political and social conditions, adapting to innovation, and ESG (environment, social, and governance) concerns.&nbsp;&nbsp;At the micro level, you want to assess and adjust your strategy execution for:&nbsp;<ul><li>Overall effectiveness: Optimizing the different components of the model such as how work is done.&nbsp;</li><li>Progress towards OKRs: Looking at key results metrics for each objective and uncovering the reasons for possible underperformance. Deciding whether the OKRs set are still relevant in terms of achievability and being critical to current strategic objectives.&nbsp;</li><li>Internal warning signs: Gaining insight and foresight, as opposed to hindsight, about operational problems through AI and KPI data. This could be technical issues such as servers going down or business challenges such as a high churn rate among a customer demographic.&nbsp;&nbsp;</li><li>Internal opportunities: Spotting patterns and trends to map out new opportunities. For instance, looking at customer support data to identify unmet or emerging customer needs.&nbsp;</li></ul>As adaptability is central to the model, you will continuously adjust different components of your strategy execution based on the data and information you collect. You may only need to make small changes to a work tactic, for instance, or realize there is one threat or opportunity you need to focus on. But as time progresses and the business environment changes, you may need to adjust at the strategic level. Full adaptiveness of strategy execution at both the macro and micro level is the promise of The Modern Operating Model.&nbsp;

Optimizing your strategy execution is relevant to every company regardless of size, stage, or industry. Working together, all components of a Modern Operating Model boost alignment, focus, adaptability, and efficiency in your strategy execution.&nbsp;Through adopting The Modern Operating Model, you can better navigate the threats and opportunities of a fast-changing world, in addition to achieving your strategic goals faster. To learn more about the broader context, challenges solved, and opportunities of using a Modern Operating Model, we will be releasing a second part to this article.<hr>Quantive is your bridge between strategy and execution. Founded on the objectives and key results (OKR) methodology, <a href="https://quantive.com/products/" target="_blank" rel="noopener noreferrer">our Strategy Execution Platform</a> is where businesses plan successful strategy, focus and align teams to it, and stay on the leading edge of progress.As your company looks to achieve the best possible results, you need a modern approach to <a href="http://quantive.com/products/results" target="_blank" rel="noopener noreferrer">run your business</a> and <a href="http://quantive.com/products/signals" target="_blank" rel="noopener noreferrer">change your business</a>. <a href="http://quantive.com/modern-operating-model" target="_blank" rel="noopener noreferrer">The Modern Operating Model</a> brings strategy, teams, and data together to help make decisions faster, optimize operations, and drive better business outcomes.Whether you’re a large enterprise facing competitive disruption or a small business leading the innovative charge, Quantive helps gets you where you want to go.Ready to achieve the best possible? Start using <a href="https://quantive.com/products/results/pricing" target="_blank" rel="noopener noreferrer">Quantive for free</a>.

What is The Modern Operating Model?

The traditional approach to strategy execution is failing modern organizations.Across every industry, leaders are struggling to:<ul><li>Create strategic plans connected to a mission</li><li>Align teams with strategy</li><li>Execute the strategy with certainty</li><li>Adapt strategy without friction</li></ul>If any of these challenges sound like what your organization is going through, this article is for you. It’s time to understand why committing to a platform is the key to mastering strategy execution.&nbsp;

Based on your organization’s unique challenges, a strategy execution platform fulfills various needs. But before we get there, let's establish a clear definition of what a strategy execution platform is to understand its impact on your workplace.&nbsp;A strategy execution platform coordinates a seamless approach to strategy in your organization through four components: plan, align and activate, execute, and assess and adapt.<figure class="image image_resized" style="width:75%;"><a href="https://quantive.com/products/results" target="_blank" rel="noopener noreferrer"><img src="https://res.cloudinary.com/gtmhub/image/upload/v1670601550/site-v5/Strategy_Execution_65c948d364.svg" alt="Plan, Align &amp; Activate, Execute, Assess &amp; Adapt"></a></figure>Plan: Create a strategy that connects your teams and your data in one place.Align and Activate: Connect decision making and create clear definitions of success. &nbsp;Execute: Collaborate with certainty, transparency, and trust to accomplish the mission.Assess and Adapt: Clarify what works, what doesn’t, and make changes quickly.Through alignment with the different strategy execution components, a platform connects your teams to the clearly-defined, transparent goals of the organization. Whether you’re overhauling strategy or refining the one you’ve got, a strategy execution platform enables focus and decision-making autonomy where you need it most.<hr>Learn more about the full capabilities of <a href="https://quantive.com/resources/articles/strategy-execution-platform" target="_blank" rel="noopener noreferrer">strategy execution platforms.</a><figure class="image image_resized" style="width:50%;"><a href="https://quantive.com/resources/articles/strategy-execution-platform" target="_blank" rel="noopener noreferrer"><img src="https://res.cloudinary.com/gtmhub/image/upload/v1670611665/site-v5/what_is_a_strategy_execution_platform_7ff56a27a1.png" alt="what is a strategy execution platform.png"></a></figure><hr>

The gap between strategy and execution is one of the biggest vulnerabilities businesses face. In this gap, teams lose alignment, disengage with each other, and silo into disconnected work chains with little impact.Most organizations are stuck in a traditional, industrial approach to strategy execution. Plagued by a top-down, hierarchical model, employees are stuck in disempowered, unfocused, and uncoordinated silos of execution.&nbsp;By shifting your organization to a culture of outcomes, a strategy execution platform is your stepping stone into <a href="https://quantive.com/resources/articles/what-is-the-modern-operating-model" target="_blank" rel="noopener noreferrer">how a modern business should operate.</a><blockquote>Democratizing decision making. Breaking down the barriers to collaboration. Aligning teams with strategic objectives.</blockquote>This reality is no longer wishful thinking or a lofty ambition with the power of a strategy execution platform. Further supported by <a href="https://quantive.com/resources/articles/okrs-vs-kpis" target="_blank" rel="noopener noreferrer">OKRs and KPIs</a>, your organization can be guided by measurable results, not uncertainty.Features and benefits are great, but focus and structure are what today’s workplace needs the most. So, which platform capabilities are critical for guiding your organization to successful strategy execution?&nbsp;

Strategy planning is about building a gameplan to support your organization’s vision. The right strategy execution platform can help you define a strategy in line with high-level aspirations of the business.&nbsp;<blockquote>Planning a strategy that inspires teams is foundational to achieving the best possible outcomes — a strategy execution platform brings much-needed visibility to corporate and business strategy.&nbsp;</blockquote>By clarifying where the organization is trying to go, the time and resources needed to deploy a strategy aren’t wasted. Motivated by strategic purpose, a strategy execution platform furthers your team’s dedication by incorporating mission-critical data into the planning process.&nbsp;With everyone receiving the same information, a culture of transparency and trust is built from the beginning. Data helps validate strategy and prove direction, improving the collective buy-in between teams and leaders.&nbsp;With a strategy execution platform, teams are no longer inhibited by disconnection. They know what to focus on, why they should focus there, and how each person on the team is contributing to the collective focus.&nbsp;How Quantive helps you plan: &nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;<ul><li>Monitor key insights on current progress and Confidence Level changes</li><li>Leverage KPIs and Key Results to make decisions on where to go next</li><li>Create an unconstrained safe space for ideas in Whiteboards</li></ul><hr>Learn more about Quantive's <a href="https://quantive.com/products/results/plan" target="_blank" rel="noopener noreferrer">plan </a>capabilities.<figure class="image"><a href="https://quantive.com/products/results/plan" target="_blank" rel="noopener noreferrer"><img src="https://res.cloudinary.com/gtmhub/image/upload/v1669632159/site-v5/visual_mini_SE_Plan_Dark_BG_4d07b0c24c.svg" alt="mini strategy execution plan diagram"></a></figure><hr>

Your organization can plan the greatest strategy in the world, but it's useless without the ability to connect it to your teams.&nbsp;According to Kaplan and Norton in The Balanced Scorecard, ~90% of businesses fail at strategy execution — alignment and activation is an overlooked step in the strategy execution process.Everything concerning your strategy has one home in a strategy execution platform. This makes your data and all the decisions connected to it transparent, anywhere and anytime.&nbsp;<blockquote>Teams aren’t just unified and aligned on outcome(s) — a platform enables an organizational, cultural shift to focus on the metrics that matter and initiatives that move the needle.</blockquote>When teams have frictionless connection and alignment on desired outcomes, the stage is set for open collaboration. A strategy execution platform enables co-ownership of responsibilities, creating accountability and results for your most imperative initiatives.A strategy execution platform is the remedy for every employee’s “check the box” syndrome. With proper alignment and activation, there’s no more “cog in the machine” or busy-work sentiment in your culture — just purpose-filled, engaged teams.&nbsp;How Quantive helps you align and activate: &nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;<ul><li>Start with the Alignment View and home dashboard to organize seamlessly</li><li>Use Cascading Key Results to align multiple teams/individuals to a single key result, enabling collaboration on a shared outcome</li><li>Link OKRs with projects, tasks, and other OKRs to show key dependencies in reaching goals</li></ul><hr>Learn more about Quantive's <a href="https://quantive.com/products/results/align-and-activate" target="_blank" rel="noopener noreferrer">align and activate</a> capabilities.<figure class="image"><a href="https://quantive.com/products/results/align-and-activate" target="_blank" rel="noopener noreferrer"><img src="https://res.cloudinary.com/gtmhub/image/upload/v1669632157/site-v5/visual_mini_SE_Align_Dark_BG_2ddbe75feb.svg" alt="alignment strategy execution diagram"></a></figure><hr>

Uncertainty is the greatest inhibitor to effective, agile strategy execution.Confident decision making is a core value of strategy execution platforms and the counter to uncertainty. Teams have the clarity to execute with excellence through clear value-add pathways, easily accessible data, and channels for collaboration.&nbsp;<blockquote>The right platform shows you what’s happening in real time, enabling rapid feedback and performance check-ins for more effective execution.</blockquote>The transparency of a platform shows teams how progress is being made and why. Goal certainty strengthens the collaboration of teams, supported by clearly defined outcomes and data-driven decision making.A strategy execution platform shifts human attention to where it’s needed most — collaboration and alignment — and away from where it’s ineffective — data inputs and manual processes. By reducing the risk around your data and lifting the burden of tracking insights, your teams are primed to focus on what matters most.How Quantive helps you execute: &nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;<ul><li>Link everyday tools and reduce manual data collection with 170+ <a href="https://quantive.com/products/results/integrations" target="_blank" rel="noopener noreferrer">integrations</a></li><li>Build a transparent, data-first culture with automation of Dynamic Key Results, KPIs, and Insights</li><li>Stay alert to progress changes with OKR update reminders and aggregated OKR progress</li></ul><hr>Learn more about Quantive's <a href="https://quantive.com/products/results/execute" target="_blank" rel="noopener noreferrer">execute</a> capabilities.<figure class="image"><a href="https://quantive.com/products/results/execute" target="_blank" rel="noopener noreferrer"><img src="https://res.cloudinary.com/gtmhub/image/upload/v1669632157/site-v5/visual_mini_SE_Execute_Dark_BG_99a8b4907e.svg" alt="strategy execution mini diagram"></a></figure><hr>

Strategy is an ever-changing process. Assessing what did or didn’t work, then making changes based on this insight, is how you transform a stagnating strategy into a resilient one.Feedback loops are ineffective for most organizations because they’re too slow.&nbsp;<blockquote>An OKR-centered strategy execution platform compresses the feedback loop with key results and KPIs informing your strategy along the way. You receive faster feedback, which leads to better optimization, and progress monitoring allows you to shift resources to initiatives driving the right outcomes.</blockquote>In traditional strategy assessments, critical insights are cascaded through levels of bureaucracy and the message is lost in translation. A strategy execution platform gives you performance insights in real-time, allowing your teams to pivot focus without a lag.Traditional business is plagued by slow adaptation — with a strategy execution platform, you can modernize your operations. Gain complete visibility on progress, full insights on which actions to take based on a data-backed “why” it should be taken, and how to do it quickly at scale.&nbsp;How Quantive helps you execute:&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;<ul><li>Analyze and pivot with executive dashboards through Insightboards&nbsp;&nbsp;&nbsp;</li><li>Assign resources proactively through Process Automation and Task Management</li><li>Access voting in Whiteboards and reflect new initiatives and focus with OKR States</li></ul><hr>Learn more about Quantive's <a href="https://quantive.com/products/results/assess-and-adapt" target="_blank" rel="noopener noreferrer">assess and adapt</a> capabilities.<figure class="image"><a href="https://quantive.com/products/results/assess-and-adapt" target="_blank" rel="noopener noreferrer"><img src="https://res.cloudinary.com/gtmhub/image/upload/v1669632157/site-v5/visual_mini_SE_Adapt_Dark_BG_f443ca8ecf.svg" alt="mini diagram for assessing and adapting strategy execution"></a></figure><hr>

Strategy execution will always be complex, but it doesn’t have to be complicated. A strategy execution platform is your solution to creating mission-driven strategy, engaging teams, and delivering a proactive, outcome-driven approach to execution.<hr>Take the next step with Quantive's <a href="https://quantive.com/products/results" target="_blank" rel="noopener noreferrer">strategy execution platform.</a><figure class="image image_resized" style="width:50%;"><a href="https://quantive.com/products/results" target="_blank" rel="noopener noreferrer"><img src="https://res.cloudinary.com/gtmhub/image/upload/v1670241684/site-v5/why_you_need_a_Strategy_Execution_Platform_d774277347.svg" alt="Ascending s-curve to demonstrate the why you need a Strategy Execution Platform concept"></a></figure><hr>Quantive is your bridge between strategy and execution. Founded on the objectives and key results (OKR) methodology, <a href="https://quantive.com/products/" target="_blank" rel="noopener noreferrer">our Strategy Execution Platform</a> is where businesses plan successful strategy, focus and align teams to it, and stay on the leading edge of progress.As your company looks to achieve the best possible results, you need a modern approach to <a href="https://quantive.com/products/results" target="_blank" rel="noopener noreferrer">run your business</a> and <a href="https://quantive.com/products/signals" target="_blank" rel="noopener noreferrer">change your business.</a><a href="http://quantive.com/modern-operating-model" target="_blank" rel="noopener noreferrer"> The Modern Operating Model </a>brings strategy, teams, and data together to help make decisions faster, optimize operations, and drive better business outcomes.Whether you’re a large enterprise facing competitive disruption or a small business leading the innovative charge, Quantive helps get you where you want to go.Ready to achieve the best possible? Start using <a href="https://quantive.com/products/results/pricing" target="_blank" rel="noopener noreferrer">Quantive for free.</a>

Unleash the power of a strategy execution platform for your business

Why Your Company Needs a Strategy Execution Platform 

Business dashboards have been a staple in almost every company, team, and industry since digitalization began in the 1980s.&nbsp;They’ve given insight into what has happened in companies by using historical data to track trends and KPIs – the key word here being historical. But what happens if you don’t want history to repeat itself?What if you want to change the course of the future through swift and immediate action?<blockquote>Dashboards are no longer capable of driving change for your business in the modern world.</blockquote>Business dashboards are becoming obsolete, and we’re here to uncover why. We believe business leaders like you are missing out on better solutions and an early competitive edge. &nbsp;To understand why we’re advocating for a future free of dashboards (as they exist today), we’re going to explore:<ul><li>Why business dashboards still exist today (capabilities)</li><li>Why dashboards are becoming obsolete (risks/challenges)</li><li>What does a future without dashboards look like (solutions)</li></ul>

The need for data curation has never been greater. Yet, modern businesses still rely on dated methods (business dashboards) to cater to new demands, resulting in unique challenges.<h3>Capabilities of business dashboards</h3>Historically, dashboards were optimal (and at one time revolutionary) as the pace of business was slower. You could live with occasional data pushes in bulk because that was the technological standard. The data was still manageable, and you didn’t have to worry about your competition outdoing you with real-time data because it didn’t exist.<blockquote>The business dashboard as we know it today is no longer revolutionary — it’s the bare minimum.</blockquote>While business dashboards give us a high-level overview of data, they're static in nature — what you see is what you get. Built with push signaling behavior, communication is only ever one-way, which is the first unique challenge.<h3>Where business dashboards go wrong</h3>Amid a world of uncertainty, one thing is clear — you don’t need 100% of your business data dumped on you at once, especially if it lacks context or clarity. Rather, your teams need data catered to their unique challenges — &nbsp;data that allows them to go in-depth to find true insight.<blockquote>There’s no shortage of information, but a shortage in the right information.</blockquote>It’s 2023, and it doesn’t take a book on business strategy to know we all, in every business and industry, are flooded with push updates.The traditional dashboard is just another ping, alert, and/or buzz we’re probably not paying attention to. Users, aka your teams, don't care whether these notifications are important because there are simply too many to manage.The one-way philosophy of business dashboards neglects vital details: &nbsp;<ul><li>Which data is relevant? (quality vs quantity) &nbsp;</li><li>How up-to-date is this data? (accuracy) &nbsp;</li><li>How does this data help us find insights? (communication) &nbsp;</li><li>How accessible is this data? (usability)</li><li>How granular does the data get? (depth)</li></ul>These issues are chipping away at the relevance of dashboards in our fast-paced business environment.&nbsp;

Your organization can be in any stage — startup or stagnating, rapid scale or pursuing profitability — but that doesn’t mean the influx of data is slowing down.Over time, we’ve accumulated thousands of metrics to help us gauge business performance. However, traditional business intelligence (BI) dashboards have poorly supported these metrics, inhibiting informed decision-making. &nbsp;According to a <a href="https://www2.deloitte.com/us/en/pages/about-deloitte/articles/press-releases/deloitte-survey-analytics-and-ai-driven-enterprises-thrive.html" target="_blank" rel="noopener noreferrer">Deloitte</a> survey, executives are feeling this exact pressure. &nbsp;<blockquote>67% of executives said they weren’t comfortable accessing or using data from their existing resources, while 63% say although they are aware of analytics, they lack technological infrastructure and are still working in silos.</blockquote>Now let's see specific examples of how dashboards come up short in the modern business.<h3>Problem: Building dashboards is an ongoing, lengthy process</h3>Business intelligence dashboards take weeks or months to build. Your business may not have the luxury of sparing this time in data purgatory.&nbsp;Even when the dashboard is complete, it may not hold all your data, which means more resources are needed to input what remains. Some portion of your data must be extracted, managed, cleaned up, and organized, adding days and weeks to a process that should be immediate. &nbsp;As a result, updating traditional business dashboards may cost you just as much time as they save.<h3>Problem: Data collection relies on manual input</h3>Manual input subjects your business to risk from two perspectives:<ul><li>Time ROI and missed opportunities</li><li>Making decisions based on outdated data</li></ul><h4>Time</h4>While manually inputting data is an inconvenience, time is the double-edged sword of traditional dashboards. Not only is a time gap created with updating dashboards, but pulling data and dedicating labor to these tasks are sunk costs. &nbsp;If your teams are so focused on churning away at data processing, who is doing the work that actually drives the business forward? Tasking away at data isn’t effective for strategy execution. &nbsp;<h4>Decision making</h4>The global pandemic taught us how taking weeks or months to make a decision can put any business at extreme risk. Human input creates dependencies and lag effects, which affects confidence in your reporting. &nbsp;As a result of this uncertainty, we begin to understand why leaders in the Deloitte survey weren’t comfortable relying on their data to make decisions.&nbsp;<h3>Problem: Lack of prioritization</h3>No single person in your organization can possibly manage all your data at one time. Yet, this is how traditional dashboards function.Your people care only about the data relevant to them — anything else is stealing focus away from what needs to be accomplished.<blockquote>A good dashboard provides actionable information. There needs to be a reason for it. When you see a dashboard, you should immediately know what needs to be done.</blockquote>Unfortunately, dashboards don’t provide this visibility. The best they can do is display the data available, leaving you wondering:<ul><li>What are the important KPIs?</li><li>Where are they located?</li><li>What change is considered normal, and what is abnormal?</li></ul>Therefore, the data on these dashboards is neither distinguishable nor actionable — and any additional manual filtering or analysis they require defeats the sole purpose of having them.<figure class="image image_resized" style="width:75%;"><img src="https://res.cloudinary.com/gtmhub/image/upload/v1675369588/site-v5/image_221a768fbb.png" alt="comic demonstrating the irony of having too many kpis and have a kpi to show how well the data is understood"><figcaption>Comic via <a href="https://marketoonist.com/2019/11/kpi-overload.html" target="_blank" rel="noopener noreferrer">Tom Fishburne</a></figcaption></figure><h3>Problem: Lack of AI and machine learning integrations</h3>Manual inputs create the dilemma of catching problems or signals too late.&nbsp;Without AI and machine learning, users will need additional time to detect anomalies and assess their relevancy based on static thresholds. &nbsp;<blockquote>We are approaching the point of <a href="https://en.wikipedia.org/wiki/Technological_singularity" target="_blank" rel="noopener noreferrer">technological singularity</a> — “A hypothetical moment in time when artificial intelligence and other technologies have become so advanced that humanity undergoes a dramatic and irreversible change.”</blockquote>With business behavior constantly evolving, critical questions arise:<ul><li>Shouldn't capabilities like KPI thresholds evolve too?</li><li>How do decision makers know when and how to adjust metrics?</li><li>How do we know inputs aren’t laced with human error?</li></ul>A lack of intelligent automation increases the chance that minor incidents slip through the cracks. Once gone undetected, they can quickly spread, turning into larger problems with a lasting negative impact on your business.<h3>Problem: Data is surface level</h3>Decisions need to be made with as much detail and context as possible. &nbsp;A modern business “dashboard” needs three successive capabilities:<ol style="list-style-type:decimal;"><li>Tell you what has occurred</li><li>Give you a deep dive into why</li><li>Uncover the driving force behind it &nbsp;</li></ol>A traditional dashboard, at its best, will somewhat accomplish capability #1, but lack the depth to inform you of #2 and #3. <a href="https://hbr.org/2017/01/3-ways-data-dashboards-can-mislead-you" target="_blank" rel="noopener noreferrer">Harvard Business Review</a> reports, &nbsp;<blockquote>“Although they can convey snapshots of important measures, dashboards are poor at providing the nuance and context that effective data-driven decision-making demands.”</blockquote>Consequently, dashboards can’t connect and correlate unexpected changes across different metrics, i.e., anomalies. Therefore, decision makers will waste time trying to understand the whole story behind the data and risk making misinformed decisions.<h3>Problem: Alert fatigue</h3>As mentioned, traditional dashboards rely on static thresholds, which constantly need to be reset based on changing business behavior. &nbsp;However, relying on human input to constantly update these thresholds is both impractical and inconsistent. Thus, alerts may be suddenly (and inaccurately) triggered across different KPIs, putting many operations teams into overdrive.<blockquote>They become fatigued after spending time sifting through “alert storms,” ultimately taking the sense of urgency out of the alert’s purpose.</blockquote>Without urgency, there is no focus, which ultimately harms <a href="https://quantive.com/resources/articles/strategy-execution-gap#step-1:-align-execution-to-strategy" target="_blank" rel="noopener noreferrer">the execution of your strategy</a>. Yet, the challenge remains of identifying which alerts are worth considering as an anomaly, false positives, repetitive, or minuscule. &nbsp;In dealing with the challenges of your modern business, the solution should be to reduce the quantity of alerts, while maintaining their quality.&nbsp;

There’s only one thing we know about our future in business — there will always be more data to sort, organize, and manage. No matter how advanced your current solution is, you can’t out-dashboard bad data management.<blockquote>Rather than trying to curate dashboards into a perfect-in-the-moment, yet fragile combination of visualization and sourcing, it’s time to rethink the idea of dashboards themselves.</blockquote>As a modern business, you’re seeking ways to make your data work smarter. Why continue spending hours of your week tediously checking in on endless KPIs, trying to make sense of what the endless stream of data means?Machine learning and AI bring automation and intelligence to the forefront of your data, contrasting the static, lagging features of business dashboards. Business observability solutions provide advanced analytics, visualization tools, and predictive capabilities, all to help you identify problems and create solutions quicker.With the surge of AI making headlines everywhere this year, any reluctance to what everyone claims is the “next big thing” is understandable. After reading this article, though, you have an understanding of why business dashboards are becoming obsolete.Embracing business observability as a concept is the next evolution in your business operations. With platforms like Quantive Signals, you can enable autonomous monitoring for your organization by bringing data from all your sources into one unified platform.<hr>Take the first step in saying <a href="https://quantive.com/products/signals" target="_blank" rel="noopener noreferrer">goodbye to business dashboards</a><figure class="image image_resized" style="width:50%;"><a href="https://quantive.com/products/signals" target="_blank" rel="noopener noreferrer"><img src="https://res.cloudinary.com/gtmhub/image/upload/v1669896737/site-v5/visual_BO_detail_5ef78bf976.png" alt="Business Observability product demonstration"></a></figure><hr>Quantive is your bridge between strategy and execution. Founded on the objectives and key results (OKR) methodology, <a href="https://quantive.com/products/" target="_blank" rel="noopener noreferrer">our Strategy Execution Platform</a> is where businesses plan successful strategy, focus and align teams to it, and stay on the leading edge of progress.As your company looks to achieve the best possible results, you need a modern approach to <a href="https://quantive.com/products/results" target="_blank" rel="noopener noreferrer">run your business</a> and <a href="https://quantive.com/products/signals" target="_blank" rel="noopener noreferrer">change your business.</a><a href="http://quantive.com/modern-operating-model" target="_blank" rel="noopener noreferrer"> The Modern Operating Model </a>brings strategy, teams, and data together to help make decisions faster, optimize operations, and drive better business outcomes.Whether you’re a large enterprise facing competitive disruption or a small business leading the innovative charge, Quantive helps get you where you want to go.Ready to achieve the best possible? Start using <a href="https://quantive.com/products/results/pricing" target="_blank" rel="noopener noreferrer">Quantive for free.</a>

Evolve Beyond Business Dashboards with Observability

Why Business Dashboards Can No Longer Keep Up in the Modern World

The past decade was defined by unprecedented growth and technological advancement, fueled by a never-ending “more, more, more” mentality. Yet, there is only one constant in business — it’s always changing.What’s changed?<ul><li>Global sociopolitical and economic uncertainty?</li><li>The “first adopter” competitive edge diminishing?</li><li>Outdated methods not working as they should? &nbsp;</li></ul>This is where the topic of business observability begins. When it comes to your business, and especially your data, “more” is no longer the answer. How we employ and utilize our data at scale seems to be the ultimate question across industries.But what is business observability, and why are AI-supported solutions suddenly so important?&nbsp;

You might have heard the term “observability” before. Usually applied in the context of monitoring IT performance or engineering environments, observability has slowly found cross-functional applications.<blockquote>Business observability is the ability to properly collect and manage business data, then make informed decisions using insights from that data.</blockquote>Business observability allows you to minimize failure or disruption through a business lifecycle that never stops evolving, granting you visibility into everything happening across your organization and/or teams.Your company can leverage business observability to:<ul><li>Monitor and measure the performance of KPIs in real-time</li><li>Quickly identify trends, issues, and opportunities &nbsp;</li><li>Fuel decision making informed by data</li></ul>Whether affected by internal or external factors, your day-to-day operations are becoming more complex. Data-informed decision making and business agility are no longer "nice things to have” — they are a necessity in any modern operating model.<hr>Learn more about the <a href="https://quantive.com/resources/articles/what-is-the-modern-operating-model" target="_blank" rel="noopener noreferrer">modern operating model</a><figure class="image image_resized" style="width:50%;"><a href="https://quantive.com/resources/articles/what-is-the-modern-operating-model" target="_blank" rel="noopener noreferrer"><img src="https://res.cloudinary.com/gtmhub/image/upload/v1672763612/site-v5/what_is_MOM_e096dd39be.png" alt="modern operating model diagram"></a></figure><hr>So, why should you consider business observability for your business?&nbsp;

Without proper business observability, silos worsen, decisions are made without context, and inconsistencies in your data go unaddressed. This makes detecting and diagnosing potential issues a serious vulnerability, impacting your business and customers alike.So what is business observability really all about? Automation.Yes, the buzzword that has infiltrated business rhetoric and every ambitious professional’s dictionary. Business observability and automation go hand-in-hand through three key capabilities:<ol style="list-style-type:decimal;"><li>Data collection</li><li>Data organization</li><li>Trend identification</li></ol><h3>Data collection</h3>Automate KPI dashboards and monitoring software by organizing all your data in one place. With one source of truth for all your business data, there’s no shifting between applications or guessing which data is most accurate.<h3>Data organization</h3>Handling the sheer volume of data by our (human) selves is no longer possible. Business observability solutions take your data a step further by improving how you sort and organize data.&nbsp;Data becomes accessible and insightful with little-to-no manual input.<h3>Trend identification</h3>Business observability solutions go beyond one-way alerts offered by traditional solutions like dashboards — they leverage the power of machine learning and AI to enhance automation.Data is first inspected without human intervention. Green, yellow, and red flags are identified to users, with key operational metrics providing insight into what’s happening.&nbsp;As a result, decision-making loops are streamlined and automated, saving your business time and resources.&nbsp;

After saying “more, more, more” is no longer the answer for modern businesses, it would be hypocritical for us to suggest having just one “more” solution in your business stack will make all the difference.<blockquote>Rather, business observability solutions offer both “better” and “more” as a value. Better technical functions and more practical applications, versus more alarms and notifications.</blockquote>Let’s explore how traditional solutions like business dashboards fall short of your business demands.<h3>Lackluster reporting capabilities</h3>Business intelligence tools and KPI dashboards have been the go-to choice for monitoring performance. We’ve used them to create reports, visualize data, and send alerts. &nbsp;The problem? Much of this work relies on the assumption that:<ul><li>We know what to look for in our data</li><li>We can predict changes before they occur</li><li>We can dedicate all our time to manually monitoring them</li></ul>Sure, there have been improvements to these tools as the business landscape has evolved. But frankly, one-way business dashboards can’t keep up anymore. Their limited value is no longer sufficient given our greater, more comprehensive needs in the modern world.<h3>Alert fatigue</h3>Over time, data volume has increased and processes have become more complex. The dashboards we currently use not only lack scalability in relation to the growing number of metrics, but can't provide full context into KPI relationships within the organization.&nbsp;What once helped us distinguish the important now achieves the opposite. &nbsp;<blockquote>The previous sense of urgency and impact of dashboards has been diluted — we’ve over-notified, over-pinged, and otherwise, dashboard-ified everything to the point that nothing feels important anymore.</blockquote>This creates three obstacles for the modern business:<ol style="list-style-type:decimal;"><li>There's a larger scope for things to go wrong</li><li>It’s nearly impossible to identify individual deviations &nbsp;</li><li>Minor overlooked faults can lead to significant repercussions</li></ol>What’s missing is <a href="https://quantive.com/resources/articles/strategy-execution-gap#step-1:-align-execution-to-strategy" target="_blank" rel="noopener noreferrer">alignment and focus at the core</a>. Without that, strategy execution falters because nobody knows what to pay attention to or why.<h3>Flat data</h3>Perhaps the greatest opportunity loss with traditional solutions is extracting the most of your data. There’s a wide range to look at and analyze, but the best a static KPI dashboard can do is show surface-level data.&nbsp;<blockquote>Traditional dashboards and one-off monitoring tools can’t go the extra step when it comes to our data — adding context and depth.</blockquote>Your modern business requires a solution that doesn’t just display your data, but intuitively processes how complex, intertwined, and nuanced it is. How does a business observability platform account for this? By:<ul><li>Going granular with key metrics and qualitative segments</li><li>Uncovering the source of change with root cause analysis</li><li>Sending comprehensive breakdowns of trends and anomalies</li></ul>Evolving in operations isn’t possible until you can <a href="https://quantive.com/products/signals/collect" target="_blank" rel="noopener noreferrer">view, analyze, and act on your data</a> in one place.

Let’s be clear — business observability doesn’t just replace monitoring. It enhances it using data and insights to provide a holistic, comprehensive understanding of your ecosystem. &nbsp;<blockquote>Business observability provides an adaptive, autonomous, modern approach to data — identify changes, opportunities, and potential issues otherwise impossible with static business monitoring. &nbsp;</blockquote>Using the power of your KPIs across the organization, business observability guides you toward better decision-making and corrective action when necessary. &nbsp;Business observability can be achieved using the following framework: &nbsp;<ul><li><a href="https://quantive.com/products/signals/collect" target="_blank" rel="noopener noreferrer">Collect:</a> Unify data to reduce monitoring complexity &nbsp;</li><li><a href="https://quantive.com/products/signals/detect" target="_blank" rel="noopener noreferrer">Detect:</a> Proactively identify changes in business KPIs &nbsp;</li><li><a href="https://quantive.com/products/signals/inspect" target="_blank" rel="noopener noreferrer">Inspect:</a> Understand the root cause of any unexpected behavior &nbsp;</li><li><a href="https://quantive.com/products/signals/act" target="_blank" rel="noopener noreferrer">Act:</a> Optimize where appropriate or remediate the disruption &nbsp;</li></ul><h3>Collect data</h3>Business observability starts by capturing the right data.After all, you can't control what you’re not measuring. As such, the first step is figuring out which business KPIs to monitor and where they’re sourced from, as each set of metrics is unique and configured to user priorities.For example, in marketing, teams may track a KPI like Average Order Value (AOV) to assess customer segments and refine marketing strategies accordingly. Sales teams, on the other hand, may look at the number of Sales Qualified Leads (SQLs) as a broad metric.Business observability platforms expand on data collection with the ability to deconstruct each KPI in terms of geography, demographics, device, source, etc. &nbsp;<h3>Detect changes&nbsp;</h3>Once you’ve set up your data collection processes, you'll need to keep an eye out for unusual behavior. Anomaly detection is a core competency inspired by business monitoring.<blockquote>Examples of anomaly detection include: sudden spikes in check-out errors, shipments taking too long, conversions plummeting, customer churn, etc. &nbsp;</blockquote>To detect events effectively, you'll need to understand what the typical behavior of each KPI looks like, and if there are any interdependencies between them.&nbsp;A business observability platform will integrate these complex behavioral patterns into its detection framework, helping you account for their complexities.<h3>Inspect issues</h3>After identifying unexpected behavior, you’ll want to understand what caused it. The underlying reason might not be obvious, as important as other issues, or accurately reflect what’s happening in your operations. &nbsp;For example, if you're an e-commerce company and you notice an unusual dip in orders, you might assume there's an issue in your online store's payment system. However, the problem could also be in your paid advertising funnel or a simple reporting error in your host’s functionality.Business observability platforms go a step further in helping you identify and inspect the issue, not just send alerts.<h3>Act on insights</h3>Now you know what happened and why. &nbsp;<blockquote>The top differentiator in business observability versus traditional business monitoring is taking corrective action — fixing bugs, supporting customers, and correcting issues before they become costly.</blockquote>On the other hand, if an unexpected change was positive, your platform will help you understand what’s working in your favor and double down for optimal results. &nbsp;<hr>Learn more about the capabilities of a <a href="https://quantive.com/products/signals" target="_blank" rel="noopener noreferrer">business observability platform</a><figure class="image image_resized" style="width:50%;"><a href="https://quantive.com/products/signals" target="_blank" rel="noopener noreferrer"><img src="https://res.cloudinary.com/gtmhub/image/upload/v1669896737/site-v5/visual_BO_detail_5ef78bf976.png" alt="Business Observability product demonstration"></a></figure><hr>

You've seen some of the capabilities of business observability solutions. But why should you make a change from dashboards or other monitoring platforms?After all, incorporating another solution comes with its own challenges — friction with the new process, proof of concept, and resource investments.<blockquote>Sticking with the status quo may work, for now, but your data needs are only going to become more complex. You don’t want to be caught playing catch up to your competitors. &nbsp;</blockquote>AI and machine learning are just the beginning in modern business intelligence. We understand both the excitement and fear when thinking about it. But leaning into these solutions now:<ul><li>Prevents risk and resource burn in the long term</li><li>Creates business and competitive opportunities</li><li>Improves your decision making from strategy to execution</li></ul>You don’t have to take our word at face value, though.<hr>See why sticking to <a href="https://quantive.com/resources/articles/business-dashboard" target="_blank" rel="noopener noreferrer">a business dashboard leaves your business vulnerable</a><figure class="image image_resized" style="width:50%;"><a href="https://quantive.com/resources/articles/business-dashboard" target="_blank" rel="noopener noreferrer"><img src="https://res.cloudinary.com/gtmhub/image/upload/v1675365200/site-v5/Why_Business_Dashboards_Can_No_Longer_Keep_Up_in_a_Modern_Business_56f1a36bee.png" alt="A newsletter/newspaper style outline minimal icon, cut in half by a vertical bar chart"></a></figure><hr>Quantive is your bridge between strategy and execution. Founded on the objectives and key results (OKR) methodology, <a href="https://quantive.com/products/" target="_blank" rel="noopener noreferrer">our Strategy Execution Platform</a> is where businesses plan successful strategy, focus and align teams to it, and stay on the leading edge of progress.As your company looks to achieve the best possible results, you need a modern approach to <a href="https://quantive.com/products/results" target="_blank" rel="noopener noreferrer">run your business</a> and <a href="https://quantive.com/products/signals" target="_blank" rel="noopener noreferrer">change your business.</a><a href="http://quantive.com/modern-operating-model" target="_blank" rel="noopener noreferrer"> The Modern Operating Model </a>brings strategy, teams, and data together to help make decisions faster, optimize operations, and drive better business outcomes.Whether you’re a large enterprise facing competitive disruption or a small business leading the innovative charge, Quantive helps get you where you want to go.Ready to achieve the best possible? Start using <a href="https://quantive.com/products/results/pricing" target="_blank" rel="noopener noreferrer">Quantive for free.</a>

Advanced business monitoring

Collect

Detect

Inspect

Act

Scale your business and mitigate disruption as quickly as possible

Define the KPIs that matter

Uncover blind spots

Prepare for the future

Alert smarter

Reduce complexity

Focus on the cause

Business observability fit for you

Integrations

Pricing

Featured resources for business observability

What is The Modern Operating Model?

Why Your Company Needs a Strategy Execution Platform

Why Business Dashboards Can No Longer Keep Up in the Modern World

What is Business Observability?

Learn more about business observability fit for your enterprise