Keep your customers connected using autonomous monitoring, and never miss leading indicators that could cost your business revenue and reputation.
Pull data from across all of your operations and business support systems.
Explore business impacts, the correlated activities, and get to the root cause of issues faster.
Monitor data across your operations and quickly identify issues that impact your business and the customer experience.
Notify the right people immediately so they can take action to reduce mean-time-to-resolution.
Knowing when an issue exists and how to fix it can preserve your most important relationships. Automate anomaly detection and take proactive measures in areas like churn prediction, configure-price-quote effectiveness, and service-level agreement assurance.
Fraud, such as callback frauds, can cause a chain of reactions including inconsistent customer bills, damaged reputation, poor satisfaction with services provided, and potential for churn. Our Business Observability product equips your teams to quickly identify and disarm any detected threats as they happen.
Automatically monitor data points such as voice minutes per region/country, data usage per segment, and call volume.