Quantive launches the Dreams with Deadlines communityRead the blog to learn more
Quantive launches the Dreams with Deadlines communityRead the blog to learn more

Telecommunications

Observability in a connected world

Keep your customers connected using autonomous monitoring, and never miss leading indicators that could cost your business revenue and reputation.

Telecommunications business observability platform

Operational excellence for telecom

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Collect

Pull data from across all of your operations and business support systems.

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Inspect

Explore business impacts, the correlated activities, and get to the root cause of issues faster.

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Detect

Monitor data across your operations and quickly identify issues that impact your business and the customer experience.

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Act

Notify the right people immediately so they can take action to reduce mean-time-to-resolution.

MANAGED SERVICES

Service teams and systems connect you to customers

Knowing when an issue exists and how to fix it can preserve your most important relationships. Automate anomaly detection and take proactive measures in areas like churn prediction, configure-price-quote effectiveness, and service-level agreement assurance.

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fraud detection on teams

FRAUD DETECTION

Identify and disarm threats

Fraud, such as callback frauds, can cause a chain of reactions including inconsistent customer bills, damaged reputation, poor satisfaction with services provided, and potential for churn. Our Business Observability product equips your teams to quickly identify and disarm any detected threats as they happen.

REVENUE PROTECTION

Utilize call detail record data to prevent revenue leaks

Automatically monitor data points such as voice minutes per region/country, data usage per segment, and call volume.

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Learn more about business observability fit for your enterprise